Sivaranjani Balakrishnan
Arusha
Summary
To make a strong contribution to the organizational goals through continued development of professional skills & knowledge. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
18
18
years of professional experience
Work History
General Manager
Sunkist Investments Ltd.
Arusha
06.2007 - Current
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Implemented successful business strategies to increase revenue and target new markets.
- Formed and sustained strategic relationships with clients.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
System Administrator
Sunkist Bakery Ltd.
Arusha
07.2006 - 05.2017
- Handling milling systems, software operation, LAN, WAN, and network maintenance.
- Configured and maintained system hardware, software and network components.
- Installed, tested and evaluated new systems, applications and patches.
- Created user accounts and managed access rights for users.
- Troubleshot application errors and provided technical support to end-users.
- Resolved complex technical problems within established service level agreements.
- Provided guidance on best practices related to system administration procedures.
- Maintained inventory of hardware assets including servers, laptops, desktops.
Education
MCA - Master of computer Applications -
Annamalai University
PGDCA - Post Graduate Diploma in Computer Applications -
Annamalai University
BCA - Bachelor of Computer Application -
Madras University
Skills
- Operating Systems
- MS-DOS
- Windows 9x/NT/2000 Advanced Sever/XP
- Accounts Packages
- Tally 72
- TallyERP 9
- Quick Books
- Languages
- C
- C
- JAVA
- Visual Basic 60
- Internet Technologies
- HTML
- XML
- JavaScript
- Java Server Pages (JSP)
- RDBMS
- MS Access
- Oracle 8i
- Software Tools
- Adobe Photoshop CS3
- Illustrator 10
- InDesign CS
- Dream Weaver MX
- Fireworks MX
- Flash MX
- CorelDraw 110
- Page Maker
- Ability to interact effectively in Professional settings
- Good team works with strong initiative and ability to learn quickly
- Through System Knowledge and understanding of Business Applications
- Better Communications skills
- Designing Skills
- Organizing and Presentation
- Contract Negotiations
- Client Relations
- Organizational Restructure and Change
Languages
English, Tamil, Hindi
Disclaimer
I hereby declare that all the above furnished information are true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 06/06/1981
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Passportno
X4881159
Timeline
General Manager
Sunkist Investments Ltd.
06.2007 - Current
System Administrator
Sunkist Bakery Ltd.
07.2006 - 05.2017
MCA - Master of computer Applications -
Annamalai University
PGDCA - Post Graduate Diploma in Computer Applications -
Annamalai University
BCA - Bachelor of Computer Application -
Madras University
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