Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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DAVID MSANGI

DAVID MSANGI

Arusha

Summary

Results-driven and experienced IT Manager with over 6 years of expertise in IT support, systems administration, and infrastructure management. Currently overseeing IT operations at Dekker Chrysanten Tanzania Ltd, with responsibility across five company locations. Skilled in SAP, Middleware, and Scout systems, network infrastructure, system troubleshooting, and user support. Proven track record of implementing scalable IT solutions and collaborating with global teams. Holds a Bachelor's Degree in ICT and remains proactive in learning emerging technologies.

Overview

7
7
years of professional experience

Work History

IT Manager

Dekker Chrysanten Tanzania Ltd
06.2020 - Current
  • Oversee IT operations across five locations: Dekker HQ, Moshi, Kili, Arusha, and IPM.
  • Manage support for production software including SAP, Middleware, and Scout.
  • Collaborate with the IT team in the Netherlands to ensure system consistency and alignment.
  • Lead troubleshooting and support for computer systems, printers, biometric devices, and network infrastructure.
  • Ensure reliable internet connectivity and implement backup solutions for business continuity.
  • Introduce scalable IT improvements to support business expansion and digital transformation.

IT Assistant

Dekker Chrysanten Tanzania Ltd
03.2019 - 06.2020
  • Delivered day-to-day technical support across multiple sites.
  • Assisted in hardware/software installation and maintenance.
  • Supported users with SAP and internal systems.
  • Participated in IT-related projects and infrastructure upgrades.

IT Technician

Centrino Technologies Ltd
06.2018 - 02.2019
  • Provided maintenance and support for PCs, laptops, mobile devices, and servers.
  • Managed DNS, DHCP, routers, and firewalls in network environments.
  • Supported telecom equipment installations and backup systems.
  • Administered SQL Server and configured virtual/cloud platforms.
  • Maintained company websites and managed Active Directory users.
  • Delivered support for Windows OS (7–10), Microsoft Office (2003–2016), and antivirus tools.

Education

Bachelor - Information and Communication Technology

College of Business Education (CBE)
01.2018

Diploma - Computing and Information Technology

University of Dar es Salaam Computing Centre (UCC)
01.2014

Certificate - Computing and Information Technology

Institute of Accountancy Arusha (IAA)
01.2011

Certificate of Secondary Education -

St Matthews / Msangani High School
01.2008

Certificate of Primary Education -

Tumbi Primary School
01.2003

Skills

  • IT Infrastructure & Network Management
  • SAP
  • Middleware
  • Scout Support
  • Systems & Hardware Troubleshooting
  • Printer and Biometric Devices
  • LAN/WAN & Internet Backup Solutions
  • Collaboration with International Teams
  • Microsoft Office
  • Windows Systems
  • Technical Documentation
  • Reporting

Additional Information

Committed to continuous learning and adoption of new IT tools and technologies., Excellent problem-solving skills and ability to perform under pressure., Contributed to IT scalability and operational stability during the company’s expansion.

Languages

  • Swahili, Fluent (Written & Spoken)
  • English, Fluent (Written & Spoken)

Timeline

IT Manager

Dekker Chrysanten Tanzania Ltd
06.2020 - Current

IT Assistant

Dekker Chrysanten Tanzania Ltd
03.2019 - 06.2020

IT Technician

Centrino Technologies Ltd
06.2018 - 02.2019

Bachelor - Information and Communication Technology

College of Business Education (CBE)

Diploma - Computing and Information Technology

University of Dar es Salaam Computing Centre (UCC)

Certificate - Computing and Information Technology

Institute of Accountancy Arusha (IAA)

Certificate of Secondary Education -

St Matthews / Msangani High School

Certificate of Primary Education -

Tumbi Primary School

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