Summary
Overview
Work History
Education
Skills
Timeline
Generic

Editha George Mihayo

Dar Es Salaam

Summary

Organized and reliable individual with experience in supporting leaders in both daily operations and long term initiatives. Skilled in managing schedules, coordinating tasks and preparing reports with accuracy. Demonstrating excellent organizational and multitasking abilities that keep executive work running smoothly.

Overview

4
4
years of professional experience

Work History

Personal Assistant to the Managing Director

ZAIDI AFRICA TANZANIA LTD
02.2024 - Current
  • Managing day-to-day office operations ensuring a professional and efficient working environment for the Managing Director and the team.
  • Supporting the Managing Director in decision-making processes by researching topics and providing relevant information.
  • Developing strong relationships with clients by providing exceptional customer service during phone calls, emails, or face-to-face interactions.
  • Preparing day to day operational reports. Updating on going projects keeping the director informed about progress and potential challenges.
  • Maintaining a well-organized filing system allowing easy access to important documents when needed.

Administrative Assistant

BEII ZETU COMPANY LTD
12.2022 - 12.2023
  • Developed and maintained filing systems to enhance information retrieval and organization.
  • Coordinated meetings by arranging logistics, preparing agendas, and documenting minutes.
  • Responded to inquiries via phone and email, providing timely support to staff and clients.
  • Collaborated with team members on special projects, fostering effective communication and teamwork.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Customer Service Officer

REAL TIME EXPRESS LTD
09.2021 - 12.2022
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Processed orders efficiently, ensuring accuracy and timely delivery to customers.
  • Trained new staff on customer service protocols and company policies for consistency.
  • Pricing and generating invoices with EFD receipts for goods and services to request for payment from clients.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations

Education

Bachelor of Banking And Finance - Banking and Finance

INSTITUTE OF FINANCE MANAGEMENT
Dar Es Salaam, Tanzania
11-2020

Skills

  • Office administration
  • Information confidentiality
  • Interpersonal communication
  • Strategic planning
  • Administrative support
  • Executive support

Timeline

Personal Assistant to the Managing Director

ZAIDI AFRICA TANZANIA LTD
02.2024 - Current

Administrative Assistant

BEII ZETU COMPANY LTD
12.2022 - 12.2023

Customer Service Officer

REAL TIME EXPRESS LTD
09.2021 - 12.2022

Bachelor of Banking And Finance - Banking and Finance

INSTITUTE OF FINANCE MANAGEMENT
Editha George Mihayo