Irene Shuma
Dar es Salaam,Dar es Salaam Region
Summary
Experienced leader with focus on public service and community engagement. Capable of driving policy development and fostering strong relationships with stakeholders. Committed to ethical governance and social justice, leveraging exceptional communication and strategic planning skills.Accomplished professional with expertise in data analysis, advanced IT literacy, and technical writing.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Project lead coordinator
Success Hands Tanzania Initiative
Dar es Salaam, Dar es Salaam Region
03.2025 - Current
- Fostered collaborative environment, improving team coordination and success rate.
- Led team meetings for improved efficiency and productivity.
- Coordinated project tasks to meet strict deadlines.
- Managed multiple projects concurrently to increase department output.
- Delegated tasks efficiently, resulting in balanced workload among team members.
Senior data analyst
Amazon
Gdansk, Gdansk
09.2022 - 02.2025
- Facilitated informed business decisions with real-time dashboards and reports.
- Managed complex projects under tight deadlines whilst maintaining high quality standards.
- Cultivated data-driven culture within the organisation by conducting regular training sessions.
- Developed insights for strategic decision-making with detailed analysis reports.
- Used various internal tools to identify metrics for risk management and financial management.
Customer service representative
Cineworld
Warsaw, warsaw
06.2021 - 09.2022
- Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Provided top-notch support for increased customer satisfaction.
Education
Bachelor of Science - Computer Science
Vistula University
Warsaw 02.2021 - 09.2024
Skills
- Data analysis capabilities
- Leadership mastery
- Ethical practice awareness
- Advanced IT literacy
- Technical writing
- Microsoft Office Suite expertise
- Business intelligence tools
- Digital marketing
- Data science libraries
Languages
English
Fluent
French
Intermediate
Swahili
Native
Timeline
Project lead coordinator
Success Hands Tanzania Initiative
03.2025 - Current
Senior data analyst
Amazon
09.2022 - 02.2025
Customer service representative
Cineworld
06.2021 - 09.2022
Bachelor of Science - Computer Science
Vistula University
02.2021 - 09.2024