Sabra Omar Hussein
Zanzibar
The problem is not to find the answer; it’s to face the answer.
Terence McKenna
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Well-qualified HR with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
20
20
years of professional experience
1
1
Certification
1
1
Language
Work History
Human Resources Manager
Melia Hotels International - Zanzibar
07.2014 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Processed employee claims involving performance issues and harassment.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Established effective succession planning strategies to prepare future leaders in line with organizational objectives.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Cluster Human Resources Manager
Melia Serengeti Lodge
03.2018 - 03.2023
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Human Resources Manager
Ocean Paradise Resort & Spa
07.2008 - 07.2014
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Structured compensation and benefits according to market conditions and budget demands.
- Liaised between multiple business divisions to improve communications.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Recruited top talent to maximize profitability.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Human Resources Manager
LAGEMA DELL'EST
08.2004 - 08.2006
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Distributed employee engagement surveys to identify areas of improvement.
- Recruited top talent to maximize profitability.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Liaised between multiple business divisions to improve communications.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Education
Master of Arts - Strategic Intelligence in Human Resources
08.2019
High School Diploma -
08.2000
Bachelor of Arts - Human Resources Management
06.1998
Skills
- HR policies and procedures
- Employee Relations
- Microsoft Office proficiency
- Training and mentoring
- Benefits and compensation management
- Human Resources Operations
- Compliance
- Talent Acquisition
- Legal Compliance
- Performance Appraisal
- Employee Retention
- Training development
- Policy Enforcement
- Risk Management
- Diversity and Inclusion
- Internal Communications
- Job Analysis
- HR analytics
- Contract Negotiation
- Dispute Mediation
- Labor negotiations
- Conflict Resolution
- Performance Management Systems
- Policy Improvement Recommendations
- Labor Relations Coordination
- Unemployment Claims
- Health and Safety Programs
- Data and Trends Analysis
- Administering Disciplinary Procedures
- Employee Relations Oversight
- Cross-Functional Collaboration
- Union Negotiations
- Forecasting Employment Needs
- Bargaining Agreements
- Performance Optimization
- Employee Support
- Workforce Improvements
- File and Records Management
- Equal Opportunities Facilitation
- Company Organization
- Personnel Information Systems
- Payroll Coordination
- Staff Compensation
- Talent Management
- Compensation and Benefits
- Performance Review Management
- Microsoft Office Proficiency
- HR Guidance
- Wages and Salary
- Personnel Recruitment
- Recruitment and Hiring
- Training and Development
- Company Leadership
- Executive Travel
- HR Transformation
- Improving Organizational Standards
- Best Practices and Methodologies
Accomplishments
- Supervised team of 350 staff members.
- Achieved several awards by guest reviews with accuracy and efficiency.
- Collaborated with team of 350 in the development of Trainings and Development
- Community Development programmes
- apprenticeship programmes
- Documented and resolved Mediation and arbitration which led to benefit to the company.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- SHRM - Society for Human Resource Management certification
Additional Information
Name: Sabra Omar Hussein
Marital status : Married with three kids
Date of Birth: 7/7/1976
Nationality: Tanzanian –Zanzibar
Passport number: AB320192
Health is Excellent
Personal abilities: Excellent communication skills, Hard worker and self- motivated, able to work under pressure
Languages spoken: Swahili and English
Languages
Swahili
Native language
English
Proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft office
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Work-life balanceHealthcare benefitsCareer advancementPersonal development programsTimeline
Cluster Human Resources Manager - Melia Serengeti Lodge
03.2018 - 03.2023
Human Resources Manager - Melia Hotels International - Zanzibar
07.2014 - Current
Human Resources Manager - Ocean Paradise Resort & Spa
07.2008 - 07.2014
Human Resources Manager - LAGEMA DELL'EST
08.2004 - 08.2006
University of Cape Town - Master of Arts, Strategic Intelligence in Human Resources
Institute of Management And Technology - High School Diploma,
Makerere University - Bachelor of Arts, Human Resources Management
- SHRM - Society for Human Resource Management certification
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