RUTH JENGELA
PWANI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level loan recovery officer position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
SALES AND SUPPORT OFFICER
CRDB BANK PLC
07.2019 - Current
- Full participation in counting, balancing and strapping of cash during end of day
- Cross selling bank's product and services
- Dealing with day to day banking enquiries from customers on the range of products and services that the bank providers
- Provide pro-active service to customers as per Bank service commitment
- Presented technical presentations to clients to explain product features and benefits.
- Report any suspicious transaction as per the procedure and whistle blow any suspicious activity as per whistle blow policy
- Listening to customer's needs, making them aware of products that may be suitable forthem
- Represented bank at community events to establish strong ties and promote business.
Bank Officer-Internship
CRDB BANK PLC
12.2017 - 07.2019
- Represented company at industry events to promote [Product or Service].
- Updated account information to maintain customer records.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Welcomed customers and helped determine their needs.
- Cross selling of bank's product and services
- Attending customers queries as Pin reset, temborcard application etc
- Full partication on account opening, agent recruitment, simbaking registration, cash counting during end of day
Education
PROFESSIONAL STAGE 4 - PROCUREMENT
PROCUREMENT AND SUPPLIES PROFESSIONAL AND TECHNICI
DAR ES SALAAM TANZANIA05.2016
BACHELOR OF PROCUREMENT AND SUPPLIES - Procurement
COLLEGE OF BUSINESS EDUCATION
DAR ES SALAAM10.2013
Skills
- Customer Order Management
- Special Assignments
- Professional Relationships
- Dealer Network Development
- Verbal and Written Communication
- Active Listening
- Phone Inquiries
- Loyalty Promotion
Languages
English
Native language
Swahili
Beginner
A1
Timeline
SALES AND SUPPORT OFFICER
CRDB BANK PLC
07.2019 - Current
Bank Officer-Internship
CRDB BANK PLC
12.2017 - 07.2019
PROFESSIONAL STAGE 4 - PROCUREMENT
PROCUREMENT AND SUPPLIES PROFESSIONAL AND TECHNICI
BACHELOR OF PROCUREMENT AND SUPPLIES - Procurement
COLLEGE OF BUSINESS EDUCATION
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