Ramadhani Sossora
Dodoma,Tanzania
Summary
Experienced Benefits Officer specialising in pension fund administration and regulatory compliance. Combines strong marketing and people management skills to enhance stakeholder engagement and operational efficiency. Leads teams in managing complex benefit claims and streamlining processes, fostering trust and transparency while driving organisational growth.
Overview
15
15
years of professional experience
11
11
years of post-secondary education
Work history
PRINCIPAL BENEFITS OFFICER
PUBLIC SERVICE SOCIAL SECURITY FUND
DODOMA, TANZANIA
2018.08 - Current
Ensured timely processing of benefits in compliance with Funds policies and procedures.
REGIONAL OFFICER INCHARGE - MBEYA
GEPF PENSION FUND
MBEYA, TANZANIA
2014.09 - 2018.07
Facilitated fund growth in the Southern Highland region (Mbeya, Songwe, Rukwa and Katavi) by providing excellent customer care to members, recruiting new members, processing benefits timely, managing fund assets, and fostering a harmonious environment among staff.
MARKETING OFFICER
GEPF PENSION FUND
Mtwara, Tanzania
2012.11 - 2014.09
Expanded Funds member base in Southern Zone of Tanzania (Mtwara & Lindi) by recruiting and retaining new members.
LOAN OFFICER
AKIBA COMMERCIAL BANK LTD
Dar es Salaam, Tanzania
2011.09 - 2012.11
Disbursed loans to branch clients (ACB Kinondoni Branch) and followed up to ensure timely repayment, contributing to a stable loan portfolio. Retained good debtors and recruited new clients to expand portfolio growth.
Education
Master of Business Administration - CORPORATE MANAGEMENT (MBA - CM)
MZUMBE UNIVERSITY
MBEYA,TANZANIA 2015.09 - 2017.12
Bachelor of Business Administration - MARKETING
THE UNIVERSITY OF DODOMA
DODOMA,TANZANIA 2008.09 - 2011.07
Advanced Certificate of Secondary Education - ACSEE
MINAKI BOYS HIGH SCHOOL
PWANI,TANZANIA 2006.01 - 2008.02
Certificate Of Secondary Education - CSEE
PUGU BOYS SECONDARY SCHOOL
Dar es Salaam 2002.01 - 2005.11
Certificate In Microcomputer Application - CMA
UNIVERSITY OF DAR ES SALAAM COMPUTING CENTER (UCC)
Dar es Salaam 2008.03 - 2008.05
Skills
- Benefits administration knowledge
- Regulatory compliance
- Data protection
- Financial literacy
- Microsoft Office
- Confidentiality handling
- Problem sensitivity
- Service orientation
- Conflict management
- Professionalism
- Tact and diplomacy
Timeline
PRINCIPAL BENEFITS OFFICER
PUBLIC SERVICE SOCIAL SECURITY FUND
2018.08 - Current
Master of Business Administration - CORPORATE MANAGEMENT (MBA - CM)
MZUMBE UNIVERSITY
2015.09 - 2017.12
REGIONAL OFFICER INCHARGE - MBEYA
GEPF PENSION FUND
2014.09 - 2018.07
MARKETING OFFICER
GEPF PENSION FUND
2012.11 - 2014.09
LOAN OFFICER
AKIBA COMMERCIAL BANK LTD
2011.09 - 2012.11
Bachelor of Business Administration - MARKETING
THE UNIVERSITY OF DODOMA
2008.09 - 2011.07
Certificate In Microcomputer Application - CMA
UNIVERSITY OF DAR ES SALAAM COMPUTING CENTER (UCC)
2008.03 - 2008.05
Advanced Certificate of Secondary Education - ACSEE
MINAKI BOYS HIGH SCHOOL
2006.01 - 2008.02
Certificate Of Secondary Education - CSEE
PUGU BOYS SECONDARY SCHOOL
2002.01 - 2005.11