Nelicia Nuru Laizer
Dar es Salaam
Summary
I am a hardworking, forward thinking and goal-oriented individual focused to provide positive impact. I am a team player able to work well with others and consistently meet and exceed expectations. I am a committed person with a history of meeting company needs with consistent and organized practices. I have skills helping me in adapting to new situations and challenges to best enhance the organizational brand. I have developed customer service, multitasking, and time management capabilities, devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Lead Generator - Internship
MTAJI Wetu Finance Tanzania Limited
01.2024 - Current
- Identify MSMEs (micro, small, and medium-sized enterprises) within the district that aligns with the company's financing solutions
- Proactively approach and engage business owners to introduce our services
- Conduct daily visits to businesses to assess their needs and gather accurate details
- Maintain a consistent presence in the assigned district to build rapport with potential clients
- Provide daily updates on progress to the Sales and Marketing Manager
- Submit a weekly summary of lead and client visited every Monday
- Attend check-in meetings at the office every Friday for detailed reporting and alignment with the sales team
- Stay informed about local business activities, competitors, and trends in the district
- Provide feedback from the field to refine lead generation strategies
- Coordinate with the Sales and Marketing team to ensure a seamless handover of qualified leads
Volunteer Usher
07.2024
- Assisted in the smooth operation of the AGM by managing attendee registration and directing guests to their seats
- Provided on-site support to ensure that the event adhered to its schedule and logistical requirements
- Facilitated communication between attendees and event organizers, addressing any inquiries or concerns promptly
- Contributed to the overall positive experience of participants by maintaining a professional and welcoming environment
- Coordinated with fellow ushers and volunteers to ensure efficient crowd management and adherence to safety protocols
Internship – Retail Banking Department
KCB Bank Tanzania Limited
07.2023 - 10.2023
- Developed a comprehensive understanding of the bank's policies and procedures related to customer service
- Handled inquiries and provided support on banking services such as deposits, and transactions through various communication channels
- Created and processed invoices, purchase orders and expenses report in adherence to company policies
- Supported senior staff with complex projects, met deadlines and participated in training sessions to enhance knowledge of banking operations and regulations
- Represented the bank at local events and networking gathering to establish community relations and generate potential customer leads
Education
Bachelor of Arts - Economics
University of Dar Es Salaam
Dar Es Salaam, Tanzania10-2024
Advanced Certificate of Secondary Education Examination - Economics, Geography And Advanced Mathematics(EGM)
St Mary's Mazinde Juu Secondary School
05-2021
Certificate of Secondary Education Examination - Science Subjects
St Mary's Mazinde Juu Secondary School
Tanga, Tanzania11-2018
Skills
- Microsoft Packages (MS Word, Excel)
- Outstanding Communication Skills
- Public Speaking
- Problem-Solving Skills
- Teamwork and Collaboration
- Customer Service
- Organizational Skills
Accomplishments
- Attended the Women Lift Health Global Conference 2024
- A Millennium Fellow class of 2023 by United Nations Academic Impact and MCN, where I carried out a project titled Prosperity Pathways.
- Attained Excel and Stata Course Certification
- Dar es Salaam University Economics Association (DUEA) Member
- Attained Positive Perspective Certification
- YUNA UDSM Chapter Member
- Smile Foundation Member
Leadership Experiences
June 2023 to May 2024: General Secretary of Dar es Salaam University Students Organization School of Economics (DARUSO-UDSE)
- Receive and dissolve disputes from the classes’ representatives in School of Economics to promote harmony.
- Act as one of the Judicial Organ representing students in School of Economics
- Organize students’ events and recreation.
- Supervise the conduct of DARUSO election in accordance with the rules and procedures.
November 2021 to May 2023: Class Representative for Economics classes and Development Studies.
- Represent class regarding courses and class queries to the head leaders and respective coordinators.
- Provide day to day academic information to students regarding the lessons, lecture notes and other academic announcements.
Languages
Swahili
Native language
English
Proficient
C2
REFEREES
Mr. Augustine Jeremiah Kamba
Data Analyst
Stanbic Bank Tanzania
Phone: +255742203074
Email: augustinekamba0047@gmail.com
Ms. Flora Emmanuel
Lawyer
Founder of Human Rights and Peace Initiative
P. O. Box 910,
Dar es Salaam, Tanzania.
Phone: +255 678 915 434
Email: floremmily@gmail.com
Mr. Godrich Uisso
Relationship officer SME,
National Bank of Commerce (NBC)
Arusha, Tanzania
Phone: +255 763 764 142
Email: godrich2025@gmail.com
godrichfanuel.uisso@nbc.co.tz
Timeline
Volunteer Usher
07.2024
Lead Generator - Internship
MTAJI Wetu Finance Tanzania Limited
01.2024 - Current
Internship – Retail Banking Department
KCB Bank Tanzania Limited
07.2023 - 10.2023
Bachelor of Arts - Economics
University of Dar Es Salaam
Advanced Certificate of Secondary Education Examination - Economics, Geography And Advanced Mathematics(EGM)
St Mary's Mazinde Juu Secondary School
Certificate of Secondary Education Examination - Science Subjects
St Mary's Mazinde Juu Secondary School
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