Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Disclaimer
Professional And Individual Skills
Personal Information
Timeline
Generic
Tatu Kassim Ruhula

Tatu Kassim Ruhula

Dar es Salaam

Summary

Dynamic Area Relationship Manager with proven success at Brac Finance Tanzania Limited, leveraging strong analytical skills and exceptional customer relations to drive loan disbursement and client satisfaction. Proficient in Microsoft Office and adept at developing financial reports, I excel in fostering growth and ensuring compliance in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Area Relationship Manager

Brac Finance Tanzania Limited
Mbeya, Kyela
12.2022 - Current
  • Identifying potential client through survey
  • Providing financial education to clients,and sharing information about the benefits of microfinance.
  • Conducting screening loan request, evaluating clients financial information and presenting to management for approval or rejection.
  • Assist clients to complete loan Applications including collection of supporting documents.
  • Preparing documentation for Loan disbursement
  • Admission of new client according to target and facilitating loan disbursement to ideal borrowers.
  • Make Frequently field visit to ensure quality disbursement,Followup borrowers after disbursement and ensure timely realization.
  • Maintaining good customer relations by communicating effectively and consistently with clients.
  • Prepare Daily and Monthly Reports.

Assistant Manager

BAROMO MICRO-CREDIT LIMITED
DAR ES SALAAM (KINONDONI)
05.2016 - 03.2019
  • Monitored daily operations of the branch, including staff management, customer service and security protocols.
  • Developed and implemented sales and marketing strategies to align with annual sales initiatives.
  • Created and updated financial reports on frequent basis to present information to leadership teams.
  • Analyzed products and policies and recommended changes to maximize profitability.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
  • Verified accuracy of customer information and documents to ensure compliance with bank regulations.
  • Analyzed competitors and market trends to facilitate business growth.
  • Conducted reviews and evaluations for cost-reduction opportunities.
  • Resolved customer complaints in a timely manner by providing appropriate solutions or alternatives.
  • Coordinated preparation of external audit materials and external financial reporting.
  • Created detailed reports summarizing overall performance metrics for review by senior management.
  • Reviewed loan documents for accuracy prior to approval or denial decisions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Relationship Officer

Tujijenge Microfinance Limited
DAR ES SALAAM (KINONDONI)
04.2013 - 10.2014
  • Explain to customers on different types of loans and credit options that are available as well as the terms of those services.
  • Analyze applicants; financial status, credit, and property evaluation to determine the feasibility of granting loans.
  • Obtain and compile copies of loan applicant credit histories, corporate financial statement and other financial information
  • Process loans and refer loan applications for approval.
  • Daily monitoring of disbursed loans.

Compliance Officer

National Microfinance Bank (NMB)
03.2011 - 04.2011
  • As a trainee I passed through compliance department.

Education

Bachelor of Art - Microfinance and Enterprise Development

Moshi University College Of Cooperative and Business Studies
01.2012

Advanced Certificate - Secondary Education

Dakawa High School
01.2009

Certificate - Secondary Education

Mlimba Girls High School
01.2006

Certificate - Primary Education

Ufukoni Primary School
01.2002

Skills

  • Microsoft Office
  • MS-Word
  • MS-Excel
  • MS-Publisher
  • MS-Power Point
  • Accounting Packages
  • Tally
  • MYOB
  • Internet
  • Blogging
  • Social media management

References

  • Mr. Tito Haule, Lecturer, Moshi University College of Cooperative & Business Studies (MUCCoBs), P.O. Box 474, Moshi, +255 784 746 150, +255 767 101 966, barthtot@yahoo.com
  • Cecilia M. Mzole, Loan Supervisor, Tujijenge Microfinance Limited, P.O. Box 22320, Dar es Salaam, +255 712049103, ceciemzole@gmail.com
  • Jeremiah O. Mlacha, Financial Accountant, Civotech Limited, P.O. Box 22312, Dar es Salaam, +255 714528870, jermlacha@gmail.com

Hobbies and Interests

  • Individual Sports (Marathon Running)
  • Puzzles (Crosswords)
  • Social Hobbies (Mentoring)

Disclaimer

I, Tatu Kassim hereby declare that all the above mentioned information given by me is true and correct to the best of my knowledge and belief.

Professional And Individual Skills

  • Literate in several computer programs including, but not limited to, Microsoft Office (MS-Word, MS-Excel, MS-Publisher, MS-Power Point)
  • Accounting Packages (Tally, MYOB)
  • Internet (Blogging, Social media management)

Personal Information

  • Citizenship: Tanzanian
  • Date of Birth: 10/08/89

Timeline

Area Relationship Manager

Brac Finance Tanzania Limited
12.2022 - Current

Assistant Manager

BAROMO MICRO-CREDIT LIMITED
05.2016 - 03.2019

Relationship Officer

Tujijenge Microfinance Limited
04.2013 - 10.2014

Compliance Officer

National Microfinance Bank (NMB)
03.2011 - 04.2011

Bachelor of Art - Microfinance and Enterprise Development

Moshi University College Of Cooperative and Business Studies

Advanced Certificate - Secondary Education

Dakawa High School

Certificate - Secondary Education

Mlimba Girls High School

Certificate - Primary Education

Ufukoni Primary School

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