MARYCIA SEMNG'INDO
Dodoma
Summary
Enthusiastic finance professional with a Bachelor's Degree in Accounting & Finance, equipped with hands-on experience in customer service, financial management, and relationship building. Proven ability to enhance customer satisfaction and retention through effective communication and problem-solving skills. Committed to contributing to a team that values excellence in customer experience and operational efficiency. My background in strategic planning and analytics complements my passion for delivering results.
Overview
3
3
years of professional experience
Work History
Direct Sales Agent
Stanbic Bank
05.2025 - Current
- Achieved high customer satisfaction by maintaining a professional and friendly demeanor during sales interactions.
- Ensured positive customer experiences by resolving complaints swiftly and courteously.
- Developed strong rapport with clients through consistent follow-up, resulting in increased repeat business.
- Managed complex negotiations with clients, successfully closing deals that contributed to exceeding revenue goals.
Assistant Accountant and Cashier
Tian Ci New Technology
03.2024 - 08.2024
- Accurately recording all financial transactions (sales, purchases, expenses) in the company's accounting system.
- Processing invoices from suppliers, ensuring timely payments, and maintaining good vendor relationships.
- Generating invoices for clients, tracking payments, and following up on outstanding invoices.
- Regularly reconciling bank statements with company records to ensure accuracy and identify any discrepancies.
- Managing the petty cash fund, ensuring proper documentation for all disbursements and regular reconciliation.
- Maintaining accurate and organized financial records, both physical and digital.
- Receiving and processing cash payments from customers, issuing receipts, and ensuring the security of cash on hand.
- Reconciling cash receipts with sales records at the end of each day.
- Preparing and making bank deposits regularly.
Field Attachment
National Health Insurance Fund
10.2022 - 01.2023
- Assist in reviewing and processing medical claims submitted by healthcare providers. This may involve verifying information, checking for accuracy, and ensuring compliance with NHIF guidelines.
- Help with managing member premiums, including recording payments, tracking outstanding contributions, and reconciling accounts.
- Support the development of financial forecasts, budgets, and long-term financial plans for the NHIF.
- Assist in preparing basic financial reports, such as income statements, balance sheets, or cash flow statements.
- Input financial data into accounting spreadsheets. Verify accuracy and completeness.
- Preparing payment voucher.
Education
Bachelor's Degree - Accounting & Finance
Mzumbe University
Mbeya11-2023
ACSE -
Weruweru High School
Moshi05.2019
CSE -
Maria De Mattias Secondary School
Dodoma 11.2016
Skills
- Communication Skills
- Analytical Skills
- Patience
- Conflict Resolution
- Interpersonal Awareness
- Time Management
LANGUAGES
English - Proficient
Kiswahili - Native
References
Mr Kishamba, +255 718 451757, Mzumbe University
Tuntufye Ambukege,+255715530668, National Health Insurance Fund.
Edith Rutabingwa, +255756867210, Stanbic Bank
MY LIFE PHILOSOPHY
The purpose of life, after all, is to live it, to taste experience to the utmost, to reach out eagerly and without fear for newer and richer experience. - Eleanor Roosevelt
STRENGTHS
- Problem-solving capabilities: Overcome challenges with innovative solutions and consistent dedication.
- Client relationship building: Proven success in nurturing strong client relationships with dedication.
- Financial management expertise: Extensive knowledge and experience in financial management tasks.
Timeline
Direct Sales Agent
Stanbic Bank
05.2025 - Current
Assistant Accountant and Cashier
Tian Ci New Technology
03.2024 - 08.2024
Field Attachment
National Health Insurance Fund
10.2022 - 01.2023
Bachelor's Degree - Accounting & Finance
Mzumbe University
ACSE -
Weruweru High School
CSE -
Maria De Mattias Secondary School