Summary
Work History
Education
Skills
References
Timeline
Generic

Lightness Matemba

Dar Es Salaam

Summary

A determined, self-motivated individual with a passion for managing and analyzing operational processes and implementing efficiency. Hardworking and continuously seeking opportunities for improvement. Detail-oriented team player and collaborative with cross-functional teams.

Work History

Customer Onboarding Officer

Exim Bank (T) Ltd
  • Coordinate opening for retail, sme and cib clients utilizing our products
  • Performing checker function on client master records
  • Assisting the Credit department and Bancassurance team on client's compliance confirmations
  • Monthly and daily remediation report preparation
  • Training and Supervising the junior team on all KYC related issues both in branches and headquarters
  • Providing support to the risk department team with queries about client's accounts and BOT issues

KYC Review Officer

Exim Bank (T) Ltd
  • Performing due diligence on clients and requesting KYC documentation
  • Reviewing and verification of documents and making analytical risk assessments
  • Update of clients information on the client master system
  • Filling all reviewed documents and recording them for archiving

Team Leader Global Volunteer

AIESEC
  • Leading all other members to participate in events and foster collaboration
  • Coordinating different organization occasions with stakeholders
  • Direct sales of AIESEC products aiming the youth
  • Supporting the overall operational planning and execution of projects

Education

Bcom - Banking & Financial Services

University of Dar Es Salaam

ACSEE -

JJ Mungai Secondary School

CSEE -

Morogoro Lutheran Junior Seminary

Skills

  • Proficiency in Ms Excel
  • Office
  • Word
  • PowerPoint
  • Reliable and Trustworthy
  • Strong Communication skills
  • Problem solving

References

  • Crissianna Shoo, Asst. Manager, Exim Bank (T) Ltd, 0717270851, crisscada@yahoo.ca
  • Steven Mwita, Manager Customer Experience, NMB Bank PLC, 0768645460, Steven.mwita@nmbtz.com
  • Elizabeth Villumba, Senior Manager Onboarding & Archive, Exim Bank (T) Ltd, 0754462258, nuruliz11@gmail.com

Timeline

Customer Onboarding Officer

Exim Bank (T) Ltd

KYC Review Officer

Exim Bank (T) Ltd

Team Leader Global Volunteer

AIESEC

Bcom - Banking & Financial Services

University of Dar Es Salaam

ACSEE -

JJ Mungai Secondary School

CSEE -

Morogoro Lutheran Junior Seminary

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Lightness Matemba