Jacob Balyagati

Versatile Senior Manager with expertise in digital product development within the finance sector. Adept at planning, implementing, and overseeing critical enhancements to drive business growth and efficiency. Proven track record of fostering an open culture that encourages the free exchange of information. Seeking new professional challenges with a growth-oriented organization.

Cost control Project

NMB PLC

Objective: Led a project focused on identifying and implementing cost reduction measures to streamline expenses while safeguarding the bank's operational integrity.

Achievements: Implemented strategies resulting in a cost reduction in non-essential operational expenses within six months. Fostered a culture of cost-consciousness, enhancing financial resilience without compromising service quality.

Impact: Enhanced the bank's financial stability and resource allocation.

MUSE – Payment for Government Institution

NMB PLC & Government of Tanzania (Ministry of Finance)

Objective: Directed the implementation of a specialized payment ecosystem for government institutions, resulting in heightened bank engagement and increased market share within the governmental sector.

Achievements: Successfully launched the MUSE platform, facilitating streamlined payments across diverse government departments. Generated notable growth in the bank's market share within government entities through the innovative payment system.

Impact: Established a mutually beneficial payment ecosystem, significantly enhancing the bank's strategic positioning within the government landscape.

Internet Banking Platform Change

NMB PLC & Oracle

Objective: Played a key role in aligning the bank's internet banking platform with evolving market and customer demands. Specifically focused on integrating customer-centric cash management features into the revamped platform.

Achievements: Successfully advocated for tailored cash management functionalities within the updated platform. Ensured seamless alignment between customer cash management needs and the new platform's offerings.

Impact: Enhanced customer satisfaction by prioritizing cash management features, contributing to an improved user experience and platform success

GEPG Collection for all government Institutions

NMB PLC & Government of Tanzania (Ministry of Finance)

Objective: Spearheaded the establishment of an integrated revenue collection ecosystem in collaboration with the government, aimed at facilitating streamlined revenue collections from all government institutions.

Achievements: Successfully implemented the GEPG collection system, enabling efficient revenue collections from diverse government entities. Optimized revenue management through the introduction of a centralized and effective collection process

Impact: Transformed government revenue collections.

Insurance Payment Gateway

NMB PLC & Smart Policy

Project summary

Introducing a unified ecosystem, fostering efficiency and transparency across institutions.

Objective: Led the successful implementation of an insurance payment gateway, simplifying and securing insurance premium payments for policyholders.

Achievements: Deployed a user-friendly and secure payment gateway for insurance premium transactions, enhancing customer experience and operational efficiency. Improved security measures and streamlined payment processes, reducing transaction time and increasing user satisfaction.

Impact: Transformed insurance premium payments by introducing an efficient and secure gateway, benefiting policyholders and enhancing operational effectiveness for insurance companies. Acknowledged for introducing an innovative solution that facilitated seamless and secure transactions in the insurance industry.

Regional Trade Gateway and Money Remittance Service, 

NMB PLC & Mastercard & Thunes. – 2024( Ongoing )

Objective: Leading the establishment of a Regional Trade Gateway to streamline trade among regional partners, enhancing trade efficiency and collaboration.

Introducing a user-friendly Money Remittance Service for cross-border fund transfers, simplifying the process for customers.

Achievements: Developed a Regional Trade Gateway, enhancing trade efficiency and collaboration among regional entities. Implemented a hassle-free Money Remittance Service, simplifying cross-border fund transfers for customers.

Impact: Facilitating  smoother trade interactions among regional partners, fostering economic growth and cooperation. Improving financial accessibility by offering a reliable and convenient cross- border fund transfer service.

Other Digital based achievements for the past nine years. 

NMB PLC,

Accomplishment: Orchestrated over 600 integrations spanning fintech partnerships, direct integrations with companies, government entities, and collaborations with local and global Financial Service Partners.

Approaches: Established partnerships with fintech entities to drive innovative integrations and solutions. Conducted direct integrations with individual companies to streamline operations and services. Collaborated with government entities to facilitate seamless integration and service delivery. Formed alliances with local and global Financial Service Partners, enhancing the network's breadth and capabilities.

Impact: Strengthened operational efficiency by integrating diverse systems and services across multiple sectors. Fostered innovation and access to a wide array of services by leveraging strategic partnerships and integrations

• Place of birth: Dar es Salaam
• Citizenship: Tanzanian
• Date of birth: 08/21/86
• Gender: Male
• Marital status: Married

• Basketball
• Table Tennis