Gaspar Samwel Nzigu

Managed a team of community case workers (CCWs) and provided consistent guidance to maintain excellence in case management service delivery.

Developed and maintained comprehensive understanding of case management child protection referral and linkages parenting M&E guidance SOPs to support effective household and community-level interventions.

Coordinated case management services to support the diverse needs of OVC and caregivers, focusing on health, nutrition, education, protection, livelihoods, and psycho-social well-being.

Executed quality step-down training sessions for customer care workers and led monthly field meetings to introduce new topics and enhance quality standards.

. ● Ensure CCWs complete required case management forms and case filing system is well maintained

● Work in partnership with local government authorities as appropriate, including but not limited to District Executive Directors, Council Health Management Teams, District Social Welfare Officers, and ward level officials.

● Create community linkages for broader community engagement of youth and caregivers in case management, child protection, parenting, etc.

● Assist in mapping existing community cadres (Community Health Workers, Home-Based Care Workers, Para Social Workers, etc.) in communities and assist government officials to recruit and select CCWs for the National Integrated Case Management Training for CCWs.

● Ensure that all CCWs are oriented in the Child Protection Policy and Code of Conduct; take all cases of child abuse seriously and follow national protocols to ensure timely reporting.

● Ensure CCWs are coordinating with local structures including health facilities and Child Protection Committees (formerly known as Most Vulnerable Children’s Committees).

● Assist in the development of a service directory for social services (in coordination with the Health and HIV services Officer) in implementation areas; update the directory at least once a year.

Submit timely updates to the Case Management Officer for inclusion in the quarterly, semi-annual, and annual reports.

● Document lessons learned and best practices for experience sharing and replication.

● Perform any other relevant duties as assigned by the Case Management Officer.

• Maintaining data entry requirements by following data programmed technique and procedure.
• Transferring data from paper formats into computer file or database system by using Smartphone application (COMMCARE).
• Insuring that information entered into the system in a timely and effective manner while ensuring highest degree of data entry accuracy.

• Maintaining data entry requirements by following data programmed technique and procedure.
• Transferring data from paper formats into computer file or database system by using smartphone application (COMMCARE).
• Insuring that information entered into the system in a timely and effective manner while ensuring highest degree of data entry accuracy.

• Capturing of tickets bale into the system [International Farmer Association system IFAS].
• Correcting errors and organizing the information of bale tickets from the Tobacco market in a manner that will swift an accurate capturing.
• SEASONAL BASED

• Assist to sell products of BANC ABC [MIKOPO RAHISI NON SECURITY LOAN].
• Mobilizing and identifying government and private institute for business expansion.
• Verification of application forms to the employer.
• Calculating and determining on the amount that one call to qualify and preparation of upload sheet for qualified customer.