FRANK HUSSEIN
Bena,MN
Summary
Proven IT Technician with a solid background at Frank Hussein, adept in hardware installation and technical support. Excelled in network troubleshooting and fostered team collaboration, significantly enhancing system efficiency. Mastered remote support, minimizing onsite visits, and demonstrating exceptional problem-solving and organizational skills.
Overview
10
10
years of professional experience
Work History
IT Technician
Frank Hussein
Mbeya, Tanzania (Remote)
04.2014 - Current
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
IT
Frank Hussein
Mbeya, Tanzania (Remote)
04.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- CCTV camera installation,electric fence,access control,intruder alarm,billboard tv installation and testin and gate motor.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
DASCO
Mbeya, Tanzania07.2013
Skills
- Desktop Technical Support
- Hardware Installation
- Technical Support
- Software configuration
- Network Troubleshooting
- Remote Support
- System Administration
- Network Maintenance
- Help Desk Operations
- Application installations
- Wireless Networking
- IT Documentation
- IT Asset Management
- Network Security
- Mobile Device Management
- Server maintenance
- Information Security
- User Training
- Help Desk Management
- Helpdesk services
- Data Recovery
- Problem-Solving
- Technical Troubleshooting
- Teamwork and Collaboration
- Microsoft Windows and Office
- Software Upgrades
- Troubleshooting Network Issues
- Remote Technical Support
- Hardware and Software Repair
- Computer Diagnostics
- System Maintenance
- Customer Service
- Attention to Detail
- Hardware and Software Configuration
- Technical issues analysis
- Organizational Skills
- Desktop support
- Hardware diagnostics
- Mobile Device Repair
- Network Certification
Timeline
IT Technician
Frank Hussein
04.2014 - Current
IT
Frank Hussein
04.2014 - Current
High School Diploma -
DASCO