Faustina Remen Shoo
SGA Security (T) Limited
Dar Es Salaam
18
years of professional experience
Results-oriented Sales and Marketing Specialist with 17 years of experience, including 16 years in the security industry. Expertise in physical security deployments, courier logistics, and high-value cash-in-transit operations. Skilled in navigating regulatory landscapes and establishing strategic partnerships. Experienced with eProcurement platforms, accounting software, and CRM tools, focusing on lead optimization and customer problem-solving.
Work History
Sales & Marketing Manager
11 Years 3 Months- Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
- Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
- Implemented national sales programs through development of field sales action plans to drive market penetration.
- Maintained sales volume and product mix while adjusting selling prices based on supply and demand and competitor analysis.
- Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
- Completed national sales operations by scheduling and assigning employees, ensuring accountability through follow-up on work results.
- Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
- Supported team objectives by completing assigned tasks.
Senior Business Development Executive
1 Year 2 Months- Visited potential clients to generate new business opportunities.
- Maintaining and developing relationships with existing customers via meeting.
- Maintain up to date information on all opposition pricing and sales strategy.
- Prepared sales reports on a weekly, monthly, quarterly, and annual basis.
- Performed various tasks assigned by the line manager.
Sales Executive
2 Years 5 Months- Visited potential clients to generate new business opportunities.
- Maintained and developed relationships with existing customers through regular meetings.
- Gathered essential marketing and customer information for analysis and discussing special promotions.
Sales Representative Agent
1 Year 2 Months- Generated sales leads for Bank products by soliciting business from prospective customers, including individuals and corporate entities;
- Attend presentation to loans facility schemes on the Bank consumer products, as assigneded by the Bank;
- Facilitated customer applications for Bank products, including account openings and loan products, and forwarded completed forms to designated bank branches and loan centers.
- Send completed application forms to the Bank’s loan center daily.
Trainee
4 Months- Preparing and implementing a marketing plan, conducting surveys on tourism products and participating in promotional activities.
- Preparing and implementing a marketing plan, conducting surveys on tourism products and participating in promotional activities.
- Coordinated logistics and activities for an international tourism show.
- Conducting visitor’s satisfaction and needs surveys and making use of results to develop promotion materials and strategies.
- Collaborated with institutions to share visitor experiences, addressing needs and wants through development of internal market initiatives.
Education
Master of Business Administration - Marketing
Bachelor’s degree - Cultural Anthropology and Tourism
Certificate - Computer
Advanced certificate - Level of high school education
Certificate - Secondary Education
Skills
Business development
Product and service sales
Sales presentations
Product sales
Leads prospecting
Account development
Contract negotiation
Digital marketing strategy
Business retention
Sales analysis
Account development
Brand messaging
Product launches
Integrated marketing campaigns
Team leadership
Staff development
Lead generation
Contract negotiation
Interpersonal skills
Relationship building
Rapport and relationship building
Customer service
Brand strategies
Market research
Contract negotiation
Additional Information
REFEREES
1. Mr. Holythur Mlambiti
Administration Manager – SGA Security (T) Ltd
Email: hollymlambiti@hotmail.com
Mobile: +255 784 446 610
Mr. Benedicto Haule,
Manager, Cash in Transit Management
Mobile No: +255 756906827
Email: haulebeni@gmail.com
3. Mrs. Anna Protas Mwasokye
Senior Journalist – Tanzania Broadcasting Corporation -TBC
Email: shilwaanne@yahoo.com
Mobile: +255 717 055 488
4. Prof. Omari K Mbura,
Lecturer,
University of Dar es salaam Business school,
Mobile No: +255 754 264 591
Email: mburao@yahoo.com
ADDITIONAL TRAINING
- Sept 2018 - Managing poor performance by Association of Tanzania Employers (ATE), Dar es salaam – Tanzania
- March 2018 – ISO 14001:2015&OHSAS 18001:2017 Awareness implementation and internal auditor course by SGA, Dar es salaam Tanzania
- June 2017 – Leadership & Management skill training by Financial Fulcro Investment, Dar es salaam
- May 2017 – Tanzanian Labour laws; fundamental right, contract of employment, working hours, renumeration, leave, termination of employment, by Akilimali Bureau of Advisory, Dar es salaam
- July 2017 – ISO 9001:2015 Quality Management System Awareness Internal Auditor course by Bureau Veritas (Kenya), Dar es salaam Tanzania
- April 2017 – Sales training by Antonio organized by Mikono Speakers International, Dar es salaam
- Oct 2014 - Selling skills & sales techniques by Golgetters Consultants – Dar es salaam
- May 2016, March 2014, Feb 2013 & 2014 - ISO 9001:2008 Quality Management System, Internal Quality Audits conducted by Bureau Veritas (Kenya)
- May & June 2009 - Training on Host Customer Care, Hotel Service & Hygiene and Tour Guiding by Ministry of Natural Resources/European Union Project in Iringa & Mbeya, Tanzania
- August 2009 – Youth Business Empowerment Programe by Tanzania Youth Cultural Organization (TAYCO), Dar es salaam.
Timeline
Sales & Marketing Manager
SGA Security (T) Limited
05.2015 - CurrentRead More
Senior Business Development Executive
SGA Security (T) Ltd
11.2013 - 01.2015Read More
Sales Executive
SGA Security (T) Limited
05.2011 - 10.2013Read More
Sales Representative Agent
Barclays Bank (T) Limited
02.2010 - 04.2011Read More
Trainee
Vice President Office’s, Division of Environment
09.2008 - 01.2009Read More
Ruvu Secondary School
Certificate from Secondary Education
Read More
Jitegemee High School
Advanced certificate from Level of high school education
Read More
Dar es Salaam Institute of Technology
Certificate from Computer
Read More
Tumaini University, Iringa University College
Bachelor’s degree from Cultural Anthropology and Tourism
Read More
University of Dar Es Salaam Business School
Master of Business Administration from Marketing
Read More