Deogratius Mtoka
Human Resources
Dar es Salaam
Summary
Result driven HR Coordinator with over 12 years of experience in Human Resources Management specializing in employer – employee relations, recruitment and performance management. Proven track record in streamlining HR processes and enhancing organizational efficiency. Adept at managing HR operations for medium and large sized companies with employment laws and fostering a positive work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
Unique Consultancy Company (UCC) under Dangote Cement Limited (DCL)
11.2017 - Current
- I lead recruitment process together with hiring personnel at Dangote Cement Limited (DCL) in developing job descriptions, updating jobs, recruitment system and lead role for capacity building on good practice on recruitment in line with the company policy
- Credible reference point for recruitment methodology, managing screening & short-listing of applicants, lead role in planning and facilitating interviews with DCL panels and participating in interview panels, ensure preparation of job specific interview guides in collaboration with hiring personnel
- Lead responsibility for the relationship management between DCL and UCC at country office level, managing candidate communication in accordance with company policy and procedures, negotiate offers and finalise all employment terms and contracts in consultation with hiring personnel from and departmental managers from DCL, monitor company recruitment plans for each program and maintain status reports for reference to DCL management team, providing the accurate monthly update to DCL for their further perusal
- Workforce Planning
- I am working closely with DCL teams to improve performance and workforce planning activities
- Lead responsibility for workforce planning for UCC and ensure DCL comply with workforce planning principles and delivery timelines
- Sourcing
- Supporting DCL by providing expertise on local labour market analysis
- Making contact with potential sources of skills and build resourcing partnerships
- Working with DCL programme development team in designing effective resourcing plans for projects and proposals
- Track open vacancies from DCL and communicate with hiring team in order to fill the positions
- Employee Relations and wellbeing
- I am responsible for administering UCC employee relations programs, interpret and apply policies, and provide assistance, advice and guidance, and or mediation to employees under the provisions of the policy, implement new policies and policy changes as appropriate
- Reviewing and advising on all UCC employee suspensions, demotions, and discharges to ensure compliance with labour laws, policies procedures, and acceptable management practices
- Provides a range of work-related dispute resolution services as required, to include mediation, conciliation, negotiation, and or formal arbitration
- Investigating reported offences and grievances, recommending corrective appropriate disciplinary action and writes letters accordingly
- Managing contract of employment extension and conduct exit interviews for UCC staff
- Advising on UCC staff promotion and career development
- Human Resource analysis and forecasting: Gathering and analysing employees’ salaries and allowances through benchmarking
- Compiling and analysing reports related to recruitment, the functioning of human resources, and present to DCL hiring team
- Advising DCL hiring team on alternative skills sourcing and workforce development with cost effective according to the company’s policies and Labour Law
- Interpreting, analysing, assisting and advising UCC employees regarding, leave management, benefits administration, and HR procedures and policies within the specified guidelines
- Providing the general labour relations consultation and guidance to employees, hiring team and departmental managers
- Monitoring probationary and annual evaluation and notifying DCL departmental managers and supervisors when due
- Identifying and analysing the problems or issues related to UCC office structure, salary levels, classification, examining procedures, and other human resource related activities
- Payroll and Compensation benefit Management: Ensure accurate and timely payment of salaries, benefits and allowances to UCC staff
- Work with DCL time office and finance team in processing monthly payroll
Human Resources Officer
Management and Development for Health (MDH)
10.2013 - 10.2017
- Maintaining staffing level by tracking open vacancies and initiating recruitment and interview processes to identify qualified candidates by collaborating with departmental heads
- Preparing job adverts from the identified open positions and post them into job websites and other recruitment channels
- Compiling and analyzing reports related to recruitment exercise and present it to the management committee
- Monitoring probationary and annual evaluations and notifying heads of department for renewal and or non-renewal
- Preparing and managing employment contract and its extension, conduct exit interviews for staff
- Managing the renewal of all expatriates permits such as residency permit and work permit
- Developing a pool of qualified candidates in advance if needed
- Reviewing, upgrading and ensure implementation of staff program and performance appraisal at least quarterly to determine effectiveness and applicability; conducts consultation with department heads to determine performance indicators and benchmarking per position
- Managing staff welfare (NSSF, WCF, NHIF, Staff houses, working conditions etc.) and staff engagement activities
- Periodically conducting salaries and benefits surveys for the review process in order to develop and maintain a competitive compensation package and incentive scheme to staff
- Dealing with grievances and implementing disciplinary procedures
Bank Officer
CRDB Bank PLC – Meru Branch Arusha
03.2012 - 10.2013
- Cash cheques after ensuring that the signature is verified
- Receiving of cheques and post entries into correct accounts
- Verification of dates on incoming cheques
- Providing information to clients regarding bank’s services
- Transferring of funds at the request of the customer
- Endeavor cross selling of bank’s products and services
- Opening and closing customers’ account
- Posting all cash and credit card entries into the data base
- Receiving, stamp and verifying that the customer is who he or she claims to be
- Comparing signatures, photos and ID to verify customers
- Attending customer enquires promptly and courteously
- Processing of customers’ bank cards requisitions by following the procedures manual
- Giving order and issue cheque books to the right customers
- Processing inward and outward cheques clearance from other CRDB branches and other banks
- Filing promptly various documents for future reference
Education
Bachelor Degree - Human Resources Management
The Institute of Social Work (ISW)
09.2009
Skills
- Recruitment and talent acquisition
- Employment relation and conflict resolution
- Onboard and training programs
- Performance Management
- Benefits and compensation administration
- HR policies and compliance
- Payroll processing
- HRIS
- Applicant Tracking System
Accomplishments
- Coordinated an orientation program for over 200 employees.
- Earned the best employee Award in 2017.
- Supervised team of 265 staff members.
- Achieved best practice by introducing HRIS for recruitment tasks.
- Collaborated with team of 5 in the development of departmental and policies.
Certification
Certified in HRM with Bachelor degree form Institute of Social Work, Dar es Salaam - Tanzania with overall G.P.A of 4.0 upper second.
Skillsandcompetence
- Recruitment and talent acquisition.
- Employment relation and conflict resolution.
- Onboard and training programs.
- Performance Management.
- Benefits and compensation administration.
- HR policies and compliance.
- Payroll processing.
- HRIS and Applicant Tracking System.
Trainingandworkshop
- Resilience (P4R) Workshop, Pretoria, South Africa
- In House Training on Employment Contracts and Termination of Employment under Labour Laws
- Resourcing, Workforce Planning and sourcing, Nairobi, Kenya
- Career Resilience, University of Dar es Salaam
- Effective Leadership Management
- Overview in Labor Laws of Tanzania
- Training on Managing Migration Matters in Tanzania, TRITA
- NSSF, WCF, NHIF online contribution payments training
- Training on Modern Human Resource Management practices, Bank of Tanzania
- HRIS training
Tribe
Muha
Careerachievements
- Successfully headhunted and recruited best talented candidates via LinkedIn, recruitment websites and alumni databases.
- Managed training programs for all new employees, including orientation, disciplinary procedures, health and safety.
- Developed and improved a step-by-step recruiting system with friendly job application forms, practice tests, and questionnaires for filtering hundreds of resumes to find the top talent.
- Directly assisted the HR manager in performing internal HR functions such as managing resumes and preparing various business documents.
Personal Information
- Date of Birth: 07/19/84
- Marital Status: Married
- Religion: Christian
References
- Mr. KESTER P. LYARUU, Director, Arusha Beverages Co. Ltd, kesta.lyaruu@gmail.com, info@arushabev.co.tz, +255 713 336936
- Ms. FLORENCE WANDA, Director of Finance & HR, Unique Consultancy Co., tumwanda@gmail.com, +255 716 504451
- Mr. MUSSA MUDAY, Senior HRO, MDH, mmuday@mdh.or.tz, +255 745 480925
Affiliations
- IHUREMSA
Languages
Swahili
Native language
English
Advanced
C1
Timeline
Human Resources Coordinator
Unique Consultancy Company (UCC) under Dangote Cement Limited (DCL)
11.2017 - Current
Human Resources Officer
Management and Development for Health (MDH)
10.2013 - 10.2017
Bank Officer
CRDB Bank PLC – Meru Branch Arusha
03.2012 - 10.2013
Certified in HRM with Bachelor degree form Institute of Social Work, Dar es Salaam - Tanzania with overall G.P.A of 4.0 upper second.
Bachelor Degree - Human Resources Management
The Institute of Social Work (ISW)
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