DEOGRATIUS MTOKA
Mtwara,Chuno
Summary
I am accomplished human resources professional specializing in recruitment and talent acquisition, employment relation and conflict resolution, onboard and training programs, performance management, benefits and compensation administration, HR policies and compliance and payroll processing. I also am very meticulous and focused to deliver targeted policy and process improvements. Proven track record of improving staff performance and retention for enhanced business operations.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
HUMAN RESOURCES COORDINATOR
UNIQUE CONSULTANCY COMPANY LIMITED
MTWARA, HIARI
12.2020 - Current
- Engaged in recruitment of over 70 new hires with a focus on cultural fit.
- Conducted workforce planning and benchmarking to meet company needs.
- Devised retention strategies, reducing voluntary turnover rates.
- Conducted exit interviews to gain insights into improving employee experience.
- Sourced potential candidates from diverse channels for varied roles within the firm.
- Liaised with department heads to understand their staffing needs.
- Streamlined recruitment process by implementing innovative HR software.
- Coordinated training programs, enhancing employee skills and capabilities.
- Led disciplinary procedures, maintaining professionalism and fairness throughout.
- Maintained high staff morale through regular team building activities.
- Ensured legal compliance with employment laws through diligent record keeping.
- Prepared detailed job descriptions to attract quality candidates.
- Facilitated productive communication between management and staff.
- Collated information for employee status reports, enabling payroll, performance and compliance reviews.
- Maintained and organized employee files for accurate, easily retrievable records.
- Processed payroll and confirmed holiday and overtime hours to approve correct payments.
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Performed exit interviews, gaining useful insights to improve employee retention rates.
- Provided expert HR advice to line managers to tackle obstacles such as conflict resolution, pay disputes and under-performance management.
SENIOR HUMAN RESOURCES OFFICER
LAKE CEMENT LIMITED
DAR ES SALAAM , KIMBIJI
11.2016 - 06.2020
- Maintaining staffing level by tracking open vacancies and initiating recruitment and interview processes to identify qualified candidates by collaborating with departmental heads.
- Preparing job adverts from the identified open positions and post them into job websites and other recruitment channels.
- Compiling and analyzing reports related to recruitment exercise and present it to the management committee.
- Monitoring probationary and annual evaluations and notifying heads of department for renewal and or non-renewal.
- Preparing and managing employment contract and its extension, conduct exit interviews for staff.
- Managing the renewal of all expatriates permits such as residency permit and work permit.
- Developing a pool of qualified candidates in advance if needed.
- Reviewing, upgrading and ensure implementation of staff program and performance appraisal at least quarterly to determine effectiveness and applicability; conducts consultation with department heads to determine performance indicators and benchmarking per position.
- Managing staff welfare (NSSF, WCF, NHIF, Staff houses, working conditions etc.) and staff engagement activities.
- Periodically conducting salaries and benefits surveys for the review process in order to develop and maintain a competitive compensation package and incentive scheme to staff.
- Dealing with grievances and implementing disciplinary procedures.
HUMAN RESOURCES OFFICER
ARUSHA BEVERAGES COMPANY LIMITED
ARUSHA, SAKINA RASKAZONE
03.2012 - 10.2016
- Develop company head count plan which compliment company strategic plan.
- Identify the company key position and propose succession planning through employee internal carrier growth.
- Manage company recruitment programs, conduct reference check and conduct proper on boarding for new entrants.
- Advice management on talent management best practices through benchmarking and current trends.
- Organize activities for company's social club; establish committee to run various social activities.
- Preparation of monthly staff payroll through HR software.
- Prepare monthly and quarterly department report and submit to HR Manager.
- Performing any other related duties as may be assigned by the supervisor.
Education
BACHELOR OF ARTS - HUMAN RESOURCES MANAGEMENT
INSTITUTE OF SOCIAL WORK
DAR ES SALAAM - TANZANIA, UNITED REPUBLIC OF 07.2006 - 09.2009
ADVANCED CERTIFICATE OF SECONDARY EDUCATION - HISTORY, GEOGRAPH AND ECONOMICS
MWENGE OPEN ACADEMY (MOA)
DAR ES SALAAM - TANZANIA, UNITED REPUBLIC OF 07.2003 - 03.2005
CERTIFICATE OF SECONDARY EDUCATION - SCIENCE
TEGETA HIGH SCHOOL
DAR ES SALAAM - TANZANIA, UNITED REPUBLIC OF 09.1999 - 11.2002
CERTIFICATE - MANAGING MIGRATION MATTERS IN TANZANIA
TANZANIA REGIONAL IMMIGRATION TRAINING ACADEMY
DAR ES SALAAM - TANZANIA, UNITED REPUBLIC OF 02.2020 - 02.2020
CERTIFICATE - HUMAN RESOURCES MANAGEMENT
BANK OF TANZANIA (BOT)
ARUSHA - TANZANIA, UNITED REPUBLIC OF 06.2017 - 06.2017
CERTIFICATE - EMPLOYER - EMPLOYEE RELATIONSHIP
DEFENCE OF HUMAN RIGHTS/ CITIZEN RIGHTS
DAR ES SALAAM - TANZANIA, UNITED REPUBLIC OF 04.2009 - 04.2009
CERTIFICATE - MICROSOFT OFFICE
PRINCESS COMPUTER TRAINING CENTRE
DAR ES SALAAM - TANZANIA, UNITED REPUBLIC OF 11.2005 - 03.2006
Skills
- Recruitment strategies
- Employee relations
- Training coordination
- Payroll processing
- HR software proficiency
- Effective communication
- Labour law compliance
- Disciplinary procedures
- Change management
- Dispute resolution
- Succession planning
- Performance improvement plans
- Employee retention strategies
- Employment contract management
- HR policy renewal
- Time management
- Cultural awareness
- Personnel records keeping
Languages
English
Advanced
Swahili
Native
Affiliations
- Reading Books
- Chatting
- Travelling
Accomplishments
- I developed a comprehensive welcome packet and digital onboarding checklist which make simple change reduced new hire questions by 45% and increased first month productivity.
- I also led the implementation of a new HRIS system which reduces the department workload for about 95%.
- Awarded a vocation trip to South Africa with family as a best employee departmental wise in December 2023.
- Recognized as the most supportive employee in the company for the year 2023/ 2024.
- Designed and launched a leadership training series that improved management skills company wide.
Certification
Certification in Human Resources Management in the level of Bachelor degree from Institute of Social Work Tanzania, United Republic Of.
PERSONAL DETAILS
Date of Birth: 12/07/2024
Marital Status: Married
Religion: Christian (Catholic)
Tribe: Muha
References
References available upon request.
Timeline
HUMAN RESOURCES COORDINATOR
UNIQUE CONSULTANCY COMPANY LIMITED
12.2020 - Current
CERTIFICATE - MANAGING MIGRATION MATTERS IN TANZANIA
TANZANIA REGIONAL IMMIGRATION TRAINING ACADEMY
02.2020 - 02.2020
CERTIFICATE - HUMAN RESOURCES MANAGEMENT
BANK OF TANZANIA (BOT)
06.2017 - 06.2017
SENIOR HUMAN RESOURCES OFFICER
LAKE CEMENT LIMITED
11.2016 - 06.2020
HUMAN RESOURCES OFFICER
ARUSHA BEVERAGES COMPANY LIMITED
03.2012 - 10.2016
CERTIFICATE - EMPLOYER - EMPLOYEE RELATIONSHIP
DEFENCE OF HUMAN RIGHTS/ CITIZEN RIGHTS
04.2009 - 04.2009
BACHELOR OF ARTS - HUMAN RESOURCES MANAGEMENT
INSTITUTE OF SOCIAL WORK
07.2006 - 09.2009
CERTIFICATE - MICROSOFT OFFICE
PRINCESS COMPUTER TRAINING CENTRE
11.2005 - 03.2006
ADVANCED CERTIFICATE OF SECONDARY EDUCATION - HISTORY, GEOGRAPH AND ECONOMICS
MWENGE OPEN ACADEMY (MOA)
07.2003 - 03.2005
CERTIFICATE OF SECONDARY EDUCATION - SCIENCE
TEGETA HIGH SCHOOL
09.1999 - 11.2002
Certification in Human Resources Management in the level of Bachelor degree from Institute of Social Work Tanzania, United Republic Of.
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