Dainess Kasoni
Dar es salaam
Summary
Dynamic professional with experience at TANZANIA REVENUE AUTHORITY, excelling in financial analysis and customer service. Proven ability to enhance team performance through innovative solutions and effective communication. Recognized for promoting high customer satisfaction and streamlining processes using advanced software tools. Committed to achieving organizational goals and fostering collaboration.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Field Practical Training
TANZANIA REVENUE AUTHORITY
Nzega
07.2025 - 09.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
Field Practical Training
NMB PLC
Nzega
07.2022 - 09.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Evaluated loan applications for accuracy and completeness.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Accounting With Information Technology -
The Institute of Finance Management (IFM)
Dar Es Salaam , Tanzania 11.2023 - 03.2026
Diploma in Banking Operations And Supervision
Bank of Tanzania Academy
Mwanza, Tanzania 05.2021 - 07.2023
Skills
- Financial analysis
- Data management
- Microsoft Excel
- Customer service
- Software utilization
- Verbal communication
- Organization
Timeline
Field Practical Training
TANZANIA REVENUE AUTHORITY
07.2025 - 09.2025
Bachelor of Accounting With Information Technology -
The Institute of Finance Management (IFM)
11.2023 - 03.2026
Field Practical Training
NMB PLC
07.2022 - 09.2022
Diploma in Banking Operations And Supervision
Bank of Tanzania Academy
05.2021 - 07.2023