Boniphace Kanoni Magambo
Simiyu
Summary
Dynamic Relationship Officer with a proven track record at CRDB BANK PLC, adept in financial acumen and customer relationship management. Spearheaded marketing campaigns and enhanced loan approvals, significantly boosting business growth. Excelled in building client rapport and leading teams, surpassing performance goals through innovation and assertive negotiation.
Overview
4
4
years of professional experience
Work History
Relationship Officer
CRDB BANK PLC
06.2024 - 03.2025
- Facilitated meetings and discussions between clients, sales and delivery teams.
- Increased referral business by actively networking within the community and participating in local events representing the bank.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
- Retained valuable customers by identifying opportunities for account expansion and addressing areas of concern before they escalated.
- Exceeded key performance indicators through diligent follow-up, effective negotiation, and a strong focus on meeting client expectations.
Ward Executive Officer (Mtendaji Wa Kata)
BARIADI TOWN COUNCIL
07.2021 - 11.2022
- Collection and Management of revenue in the ward.
- Ensuring Security and defense in the ward and establishing strong relationships with key stakeholders to enhance peace and harmony.
- Led ward restructuring efforts, optimizing resource allocation and improving overall productivity and ward development.
- Handled administrative management, personnel issues and handling grievances for unit.
Education
Bachelor Degree In Human Resources Management - Bachelor in Human Resources Management
Mzumbe University
Morogoro, TANZANIA.07.2025
Skills
- Financial acumen
- Creativity and innovation
- Persuasion techniques
- Assertiveness
- Business development
- Customer relationship management
- Team leadership
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Timeline
Relationship Officer
CRDB BANK PLC
06.2024 - 03.2025
Ward Executive Officer (Mtendaji Wa Kata)
BARIADI TOWN COUNCIL
07.2021 - 11.2022
Bachelor Degree In Human Resources Management - Bachelor in Human Resources Management
Mzumbe University
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