AMON SEBASTIAN
DODOMA
Summary
Results-focused, professional with several years of proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Demonstrates expertise in vdi, desktop, remote access, thin clients and video conferencing. Highly-effective communication facilitator and contributor to key partnerships, projects and collective team objectives across, telecom, network, hosting, security, governance and vendor management to achieve positive impact on all business outcomes.
Overview
10
10
years of professional experience
Work History
Head of Information Technology Department
Mvumi Institute of Health Sciences
DODOMA
01.2023 - Current
- Conducted research on emerging technologies and evaluated their potential benefits for the organization.
- Oversaw the installation of new hardware and software systems and provided technical support when needed.
- Provided leadership in developing, implementing, monitoring and evaluating processes related to IT operations.
- Coordinated with other departments such as marketing, finance or HR to ensure successful adoption of technology solutions.
- Trained staff on proper usage of computers, networks and applications.
- Performed regular maintenance activities on computer equipment to prevent malfunctions.
- Audited user accounts periodically to detect unauthorized access attempts.
- Recommended hardware and software acquisitions to help users assess needs and justify equipment and services.
- Developed and maintained processes and technology roadmap to achieve business objectives.
- Managed backup, user account and helpdesk systems.
- Procured IT resources for strategic and operational computing requirements.
- Developed and implemented an IT strategy to achieve the organization's business objectives.
- Managed a team of software developers, database administrators and system engineers.
District Manager in Training
The National Bureau of Statistics
DODOMA
01.2022 - 12.2022
- Conducted orientation and training sessions for new employees.
- Evaluated staff performance and provided feedback on areas of improvement.
- Developed and implemented training plans for new employees.
- Provided coaching and mentoring to team members on a regular basis.
- Analyzed data to identify areas of improvement in processes, systems, and procedures.
- Troubleshooting: Resolving technical issues with software and CAPI instruments
- Technical support: Providing technical advice to field staff on equipment, accessories, and software
- Resource management: Managing IT supplies, equipment, and consumables
- Reporting: Submitting weekly reports on challenges experienced in the field
- Training and supervision: Training and supervising office staff to assist with IT support
- Automation: Analyzing, evaluating, troubleshooting, and coordinating automation operations
- Mobile device support: Supporting mobile devices used by field staff
Sales Supervisor
Aggrey and Clifford via Tanzania Ciggaret Company
DODOMA
07.2016 - 08.2020
- Developed and implemented sales strategies to increase customer base.
- Planned and coordinated staff training sessions for new and existing employees.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
- Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
- Attended trade shows, conferences, and other events as a representative of the company's brand.
- Collaborated with other departments such as marketing, finance, production., to develop effective promotional materials for campaigns.
- Maintained relationships with customers through regular follow-up calls and emails.
- Utilized CRM software systems to track customer interactions.
ICT Officer Internship
President Office Regional Admistration Local Goverment
DODOMA
06.2014 - 02.2017
- Provided technical advice, guidance, training and support to staff members on the use of ICT systems and applications.
- Ensured that all ICT equipment is maintained in an efficient state for optimal performance.
- Provided technical assistance during meetings, conferences or events involving the use of ICT systems or equipment.
- Installed anti-virus software on all computers in order to prevent malicious attacks from viruses, malware or other online threats.
- Maintained up-to-date knowledge of emerging technologies in order to recommend suitable solutions for organizational needs.
Education
Associate of Science - B.A Computer Science Degree
St Joseph University of Engineering
Songea Campus09-2014
Skills
- IT service management
- Application management
- Network Architecture
- Software Development
- Application support
- Documentation And Reporting
- Technical Troubleshooting
- Network Administration
- Team Collaboration
Accomplishments
- B.A in Computer Science Degree
- Certificate of attendance in integrating financial Management System-Epicor 9.05 (INSTALLATION AND CONFIGURATION) LAN& WAN design,Active Directory Management, Local Government Planning by using PlanREp3 Software and local Government Revenue Collection Information System
- Certificate of CENCUS IT Coach
Languages
Swahili
First Language
English
Proficient (C2)
C2
Timeline
Head of Information Technology Department
Mvumi Institute of Health Sciences
01.2023 - Current
District Manager in Training
The National Bureau of Statistics
01.2022 - 12.2022
Sales Supervisor
Aggrey and Clifford via Tanzania Ciggaret Company
07.2016 - 08.2020
ICT Officer Internship
President Office Regional Admistration Local Goverment
06.2014 - 02.2017
Associate of Science - B.A Computer Science Degree
St Joseph University of Engineering
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