STELLA MASHA

• Developed project metrics to follow system build-out progress.
• Ensured compliance with security policies including firewalls, anti-virus programs.
• Met with users, vendors and technicians to determine computing requirements.
• Collaborated with stakeholders from different departments to identify areas where IT solutions can be used for process improvements.
• Monitored equipment functionality to verify optimal performance and adjust system controls.
• Managed multiple ongoing projects simultaneously while meeting deadlines effectively.
• Created custom applications utilizing various programming languages such as Java, HTML, CSS, JavaScript.
• Analyzed workflows and established priorities for daily operations.
• Controlled operational IT budget and expenditures within department parameters.
• Procured IT resources for strategic and operational computing requirements.
• Assisted the bank in developing and implementing IT strategies to improve business operations.
• Monitored performance metrics of existing systems and developed solutions to optimize performance.
• Modified existing software systems to enhance performance and add new features.
• Communicated relevance of organizational goals, policies and procedures to IT department staff.
• Evaluated organization's technology to recommend upgrades for hardware and software.
• Provided consultation on how best to utilize available resources in order to maximize productivity.
• Met with stakeholders to collaborate and resolve problems.
• Maintained knowledge of advances in information technology systems and applications.
• Implemented changes based on feedback received from internal and external customers regarding service quality.
• Managed multiple projects simultaneously while adhering to tight deadlines.
• Developed project plans and maintained timelines to ensure successful completion of projects within budget constraints.
• Provided technical support for hardware, software and network issues.
• Developed data security and disaster recovery procedures.
• Created centralized management capability by integrating warehouse management software applications.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

• Successfully managed a diverse range of projects key project was the the installation of the core Financial Banking application from conception through to a successfull implementation cost-effectively and within schedule.

==>FoxPro In house Banking system(1996)

==>Microbanker (1998)

• Configured and maintained routers, switches, firewalls, wireless networks and other network devices.
• Delivered high level of support and maintenance to hardware, software and applications to maximize performance and reduce bottlenecks.
• Assisted in developing long-term strategies for the organization's IT infrastructure.
• Ensured compliance with applicable laws regarding privacy protection of sensitive data.
• Performed data backup operations on a regular basis to ensure the security of critical information.
• Configured, monitored and maintained email applications or virus protection software.
• Created detailed documentation of all configurations, processes and procedures related to the network environment.
• Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
• Planned, tested and supported high-availability infrastructures.
• Provided training sessions for end-users on how to use various software applications or hardware devices.
• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Maintained updated knowledge through continuing education and advanced training.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.