Agness Leiyako
Development Practitioner |Administrator |Client Service
DarEsSalaam,Tanzania
Summary
Dynamic leader with expertise in leadership, problem-solving, and decision-making. Recognized as a Ban Ki-moon Global Citizen Scholar and ambassador for Food Systems Youth Leaders in Dar es Salaam. Proven track record in event planning, successfully coordinating TEDx Dar es Salaam 2023 and various charity events. Focused on enhancing civic participation and accountability for climate justice through training at the Wajibu Institute of Public Accountability.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Client Service
Clifton Media Co. Ltd
Dar es Salaam, Tanzania
08.2024 - 11.2025
- Executed planning processes and draft proposals to secure new client engagements.
- Implemented process improvements that significantly increased operational efficiency.
- Supported departmental functions by coordinating with IT service providers and the executive office for issue resolution.
- Maintained compliance with relevant industry regulations and internal policies.
- Supervised building maintenance and renovations, adhering to Health Safety and Environment guidelines.
- Facilitated effective communication among staff, management, and external stakeholders.
- Collaborated with senior management on documentation, guaranteeing quality service delivery to clients.
Administrative Assistant (Intern)
Victoria Finance Plc
Dar es Salaam, Tanzania
07.2023 - 11.2023
- Confirmed appointments and maintained an organised institutional calendar with daily priorities.
- Welcomed and directed visitors and clients with professionalism and courtesy.
- Managed incoming calls, relayed messages, and connected calls to relevant departments.
- Coordinated workflows between internal and external teams for operational efficiency.
- Assisted in loan applications by verifying documents and ensuring compliance standards.
- Processed employee requisition forms and validated transaction vouchers.
- Prepared and composed monthly reports for procurement personnel to enhance decision-making.
- Assisted in managing daily administrative tasks to ensure efficient office operations.
District Community Development Officer (Intern)
Meru District Council, Arusha
Arusha, Tanzania
07.2022 - 10.2022
- Collaborated with residents and organisations to design programmes that enhanced community quality of life.
- Issued and managed loans for women, youth, and individuals with disabilities to promote economic empowerment.
- Established child-led organisations in schools, facilitating children’s participation in local governance.
- Identified and resolved community challenges to maintain a harmonious environment.
Education
Master - Public Administration
10.2024 -
Bachelor of Arts - Development Studies
10.2021 - 07.2024
Skills
- Nominated by the Swiss-based Foundation GAIN-Tanzania as member of ambassadors of Food Systems Youth Leaders-Dar es Salaam
- Participated in capacity-building forums that enhanced her skills and knowledge as a transformative policy leader in food systems
- Selected as a Ban Ki-moon Global Citizen Scholar
- Currently introduced The Green Plate Project - A project dealing with school feeding programs and nutrition education in schools
- Obtained knowledge about civic participation, accountability of public leaders for climate justice and SGDs
Leadership Skills
Ban Ki-moon Global Citizen Scholarship
Problem Solving Skills
Wajibu Institute of Public Accountability
- Obtained decision-making skills following participation in a workshop and symposium organized by VOYOTA themed “Her Voice Symposium”
- Trained on understanding advocacy and decision-making systems to improve the voices and participation of girls, and young women in development
- As part of my practice, I organize events at Clifton Media
- Participated in organizing TEDx Dar es Salaam event 2023
- Planned and executed Charity events of 2021 and 2022
- She planned and executed Study Tour at Makumbusho Village for students taking Tourism and Development course
Decision making Skills
Voice of Youth Tanzania (VOYOTA) - Her voice Symposium
Event Planning and Organizing Skills
LANGUAGE & COMMS SKILLS
English
Advanced
Swahili
Native
Computer Skills
Upper intermediate
Advanced: Fluent in reading, writing, listening
Fluent
Native: Fluent in reading, writing, listening
Fluent
Highly Skilled: MS Office 365 Package & MS-Outlook
Upper intermediate
Certification
- Confirmation of Participation - MCI-Center for Responsible Management and Social Impact Summer School
- Certificate of Participation - International Transparence and Accountability Conference (ITAC)
- Letter of Appreciation - Victoria Finance Plc
Affiliations
- Community Development & Volunteering
- Communication & Public Engagement
- Project Planning & Management
REFERENCES
- LAWRENCE, A. MOUKO | Managing Director,
lawrence@cliftonmedia.co.tz,
+255 7875 00100
Clifton Media Co. Ltd, P.O BOX14112, Dar es Salam
- JULIUS, C. MCHARO | Managing Director
juliusmcharo@gmail.com
+255 7846 26333
Victoria Finance Plc, P.O. Box 12102, Dar Es Salaam
- COLMAN, MSOKA | Director,
ctmsoka@gmail.com
+255 756 07078
Institute of Development Studies, University of Dar Es Salaam, P.O. Box 35091, Dar Es Salaam
Timeline
Mzumbe University - Master , Public Administration
10.2024 -
Client Service - Clifton Media Co. Ltd
08.2024 - 11.2025
Administrative Assistant (Intern) - Victoria Finance Plc
07.2023 - 11.2023
District Community Development Officer (Intern) - Meru District Council, Arusha
07.2022 - 10.2022
University of Dar Es Salaam (UDSM) - Bachelor of Arts, Development Studies
10.2021 - 07.2024