Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Disclaimer
References
Personal Information
Timeline
Generic

Zulfa Mwakawago

Dar-es-salaam

Summary

A motivated and experienced HR professional with a background of 7 years of experience working with the Health sector, NGOs, and companies. Well-versed in HR functions including Compensation and Benefits, Employee Relations, Training and development, contract management, and support in the recruitment process.

Overview

9
9
years of professional experience

Work History

Human Resources Generalist

Karimjee Group
09.2024 - Current
  • Company Overview: Toyota Tanzania Limited
  • Employee Relations: Prepare disciplinary documents, schedule disciplinary hearings, and ensure compliance with disciplinary procedures. Address employee grievances and resolve conflicts.
  • HRIS Administration: Manage the HRIS (Aruti), including updating staff records, administering leave, generating reports, onboarding new hires, and removing existing staff.
  • Payroll and Benefits Management: Ensure accurate and timely payroll inputs; coordinate with the payroll team to minimize errors.
  • Contract Management: Prepare employment contracts, extension letters, and end-of-contract letters. Notify business heads/line managers 30 to 90 days prior to contract end dates.
  • Recruitment and Selection: Support recruitment processes, including sourcing CVs and participating in interviews.
  • Records and File Management: Maintain up-to-date employee files with all required documents, and ensure files are arranged properly.
  • Training Facilitation: Train staff on HRIS such as self-service systems (Aruti).
  • Onboarding: Conduct onboarding for all new employees.
  • Statutory Registrations & Reporting: Ensure employee registration with NSSF, TRA (TIN), NHIF, and HESLB. Report workplace incidents to WCF with all required documentation.
  • Work Permit Support: Assist with preparation of documents for work permit registration and cancellation.
  • Toyota Tanzania Limited

Human Resources Coordinator

One Acre Tanzania Ltd
10.2019 - 09.2024
  • Company Overview: Formerly One Acre Fund
  • Employee Relations: Handle employee grievances, disciplinary actions, and conflict resolution. Prepare necessary documentation and ensure procedural compliance.
  • Staff Support: Track and respond to staff inquiries; maintain and update tracking tools.
  • HRIS Administration: Manage staff data in SuccessFactors, administer leave, generate reports, and manage new hires and exits.
  • Disciplinary Tracking: Update disciplinary cases in Kissflow.
  • Payroll and Benefits: Process payroll and benefits using Sage 300; ensure timely payments and accurate tax processing.
  • Contract Management: Draft employment contracts, addendums, and end-of-service letters. Notify department heads of upcoming contract expirations.
  • Performance Management: Track and manage performance documents; prepare contract addendums based on performance development reviews.
  • Recruitment: Participate in recruitment processes and interviews.
  • Tracking Tools: Update HR trackers including business-as-usual and training tracking tools.
  • File and Records Management: Ensure accurate and complete employee records, both physical and digital.
  • HR Training: Conduct training on company policies and procedures.
  • Onboarding: Conduct onboarding sessions for new staff.
  • Statutory Compliance: Ensure all employees are registered with NSSF, TRA (TIN), WCF, NHIF, and HESLB. Report staff incidents to WCF with the necessary documentation.
  • Formerly One Acre Fund

Human Resource Officer

Sisa Community Health Center
08.2017 - 10.2019
  • Performance Management: Oversee staff performance and appraisal processes.
  • Recruitment and Selection: Conduct end-to-end recruitment activities.
  • Compensation and Benefits: Process staff benefits and compensation.
  • Employee Relations: Manage staff grievances and conflicts; enforce discipline.
  • Training and Development: Plan and deliver staff training programs.
  • Administrative Duties: Handle general administrative tasks including bookings, land payment processing, and certificate renewals.
  • Leave Management: Monitor and manage staff leave records.
  • Record Management: Maintain accurate and organized personnel files.

Intern

Public Services Pension Fund (PSPF)
10.2016 - 03.2017
  • Company Overview: Headquarters
  • Drafted official letters and supported training and development initiatives.
  • Assisted registry officers in file retrieval, mail dispatch, email handling, and maintaining accurate records.
  • Headquarters

Education

Bachelor's degree - human resources management

Mzumbe university
Morogoro
01.2017

Advanced Certificate (ACSE) -

Swilla High school
Mbeya
01.2014

Secondary Certificate (CSE) -

Bwiru Girls Secondary School
Mwanza
01.2011

Primary school certificate -

Nakoza primary school
Mwanza
01.2007

Skills

  • Microsoft Word
  • Microsoft Excel
  • Internet and email
  • Google documents tool
  • Google Docs
  • Google Spreadsheet
  • Google Forms
  • Google presentation/slides
  • Communication skills
  • Confidentiality
  • Leadership skills
  • Good customer care
  • Strong time management
  • Priorities management skills
  • Contract management
  • HRIS administration
  • Records management

Accomplishments

  • Succeeded in Managing contracts by preparing staff contracts with a minimum error and creating the contract tracking tool which is used to track all employee contracts up to date, prepare all the contracts on time, and facilitate employee sign-off.
  • Succeeded in adhering to disciplinary processes by preparing all related letters, communicating with other stakeholders, disciplinary meetings, and taking notice during the meeting.
  • Succeeded in training employees on company policies and keeping a record of all signed policies.
  • Succeeded in preparing payroll and staff benefits in a timely manner with minimum error.
  • Succeeded in updating all information in the system before the deadline each month by adding all new hires, terminating leavers, and uploading staff documents (HRIS Management).
  • Succeeded in managing all staff files and keeping a good record of all the HR information in their particular files and cabins.

Hobbies and Interests

  • Praying
  • Traveling
  • Learning
  • Cooking

Disclaimer

I Zulfa Mwakawago declare that all information provided above is true.

References

  • Irene Chumi, Human Resources Program Associate, One Acre Tanzania Limited, P.O.Box 2256, Iringa, 0769031064
  • Mbutolwe Mwakimi, Human Resources Manager, Kibo Seed Company Limited, P.O.Box, Arusha, 0769320327, mbutolwemwakimi80@gmail.com
  • Saidy Omari Kabanda, Administrative Manager, Sisa Community Health Centre, P.O.Box 23034, Dar Es Salaam, 07883599456, saidykabanda@gmail.com

Personal Information

  • Date of Birth: 06/03/94
  • Gender: Female
  • Nationality: Tanzanian
  • Marital Status: Single

Timeline

Human Resources Generalist

Karimjee Group
09.2024 - Current

Human Resources Coordinator

One Acre Tanzania Ltd
10.2019 - 09.2024

Human Resource Officer

Sisa Community Health Center
08.2017 - 10.2019

Intern

Public Services Pension Fund (PSPF)
10.2016 - 03.2017

Bachelor's degree - human resources management

Mzumbe university

Advanced Certificate (ACSE) -

Swilla High school

Secondary Certificate (CSE) -

Bwiru Girls Secondary School

Primary school certificate -

Nakoza primary school

Similar Profiles

CREATE PROFILE
Zulfa Mwakawago