Zulfa Ismail

Portfolio Monitoring

• Enhanced customer satisfaction by addressing and resolving quality-related issues in a timely manner.

• Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
• Enhanced customer satisfaction through timely deliveries and professional communication with clients.

• Developed strong relationships with clients, fostering trust and increasing customer satisfaction.
• Resolved conflicts among clients and team members.
• I have been able to serve anonymous customers and solve their problems.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.