ZULEKHA JEMA UPINDE
DAR ES SALAAM
Summary
Versatile Slot Attendant with demonstrated abilities in maintaining machines, managing money, and updating accounts. Well-organized and forward-thinking with a positive and upbeat approach to serving guests. Prepared to offer many years of related experience and take on a dynamic new role with room for advancement. Experienced with highlighting casino services and promoting customer loyalty by providing top-notch service in all areas. Handles money and updates guest accounts with speed and accuracy.
Overview
5
5
years of professional experience
Work History
Slot Attendant
Princess Casino
Dar Es Salaam, Tanzania
02.2019 - 05.2024
- Monitored customer behavior and notified security personnel if needed.
- Collected money from players and paid out winnings when necessary.
- Responded quickly to customer inquiries regarding rules, regulations and payouts related to games.
- Participated in team meetings with other attendants discussing ways to improve customer service standards.
- Assisted customers in understanding how to use different types of gaming machines.
Education
High School Diploma -
BUYUNI SECONDARY SCHOOL
CHANIKA, DAR ES SALAAM11-2017
Skills
- Data Entry
- Documentation skills
- Providing change
- Quick Learner
- Sales experience
- Decision-making capabilities
- Adaptability and Flexibility
- Team Collaboration
- Interpersonal Communication
- Problem-Solving
- Team building
- Organizational Skills
Timeline
Slot Attendant
Princess Casino
02.2019 - 05.2024
High School Diploma -
BUYUNI SECONDARY SCHOOL
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