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Associate Principal Engineer

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Goal oriented manager with 4+ years of experience in managing the operation of several high volume stores. My stores were consistently ranked among the busiest of each brand out of thousands of locations operated by Focus Brands franchisees. For the past year, I spent most of my time working in the company's Nashville store, which was named as "franchise of the year" for 2022. I managed stores that were located inside Gaylord Resorts. Gaylord is a chain of high end resorts and convention centers. The standards and expectations were very high.

Dynamic General Manager with extensive experience at Panda Express, excelling in leadership and team building. Proven track record in enhancing guest satisfaction and operational efficiency. Skilled in personal and staff development, fostering a high-performance culture. Committed to maintaining exceptional service standards in modern or fast-paced environments.

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, customer satisfaction analysis, and CRM software proficiency. Excel in communication, empathy, and problem-solving to enhance customer experience and foster positive relationships. Highly skilled with comprehensive experience in customer service and account management. Strengths include relationship building, problem-solving abilities, and coordinating cross-functional teams to enhance customer satisfaction. Previous roles have resulted in improved client relationships and increased customer retention rates due to effective communication skills and strategic planning. Also successful in warehouse manager offering strong background in supervising and mentoring several employees in exceptionally large distribution warehouse settings. Talented in promoting safety, accuracy and company rules when monitoring employee performance and training new employees. Accomplished in performing regular inventory counts and maintaining records with high level of accuracy.

Bilingual (Fluent speaking and writing in Spanish) Excellent on computers ( Word, Excel, Docs) Leadership, Organization, Communication Customer service Trainer/Leader
Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.

I am a freelance video editor and a manager at Blumen Margot Florist.
At both companies that I worked at (Brand Republic and Blumen Margot), I quickly adapted despite the contradicting challenge from studying to working full time.
I quickly realised that one never stops learning, hence I am eager to learn new skills to improve myself. Subsequently, I am also adaptable as a Video Editor despite 5 years of video editing success.
My strongest attribute in the field is my talent to assemble raw footage, reordering sequences and adjusting content to align with artistic vision simultaneously aiming to leverage strong proficiency in Premier Pro so that it can add value to projects.
I am organised and dependable. Working as a retail manager over the last 2 years and 3 months, has taught me to manage and navigate multiple priorities with a positive attitude and take on added responsibilities to meet the goals of the team.

ZEPHANIA ZAKARIA NYANG'ORO

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General Manager

General Manager of Food Service

MANAGER CONFRENCE

STORE KEEPER

Education

Some College (No Degree) - CERTIFICATE OF TOURISM

Some College (No Degree) - CERTIFICATE OF COMPUTER COURSE

High School Diploma -

Associate of Arts - PRIMARY

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General Manager

General Manager of Food Service

MANAGER CONFRENCE

STORE KEEPER

Some College (No Degree) - CERTIFICATE OF TOURISM

Some College (No Degree) - CERTIFICATE OF COMPUTER COURSE

High School Diploma -

Associate of Arts - PRIMARY

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