ZEESHAN HASHMI NAGHMA

Associate Technical Consultant

JMR Infotect Pvt Ltd Bangalore, Alpha Bank

05.2013 - 03.2015

Project 1: Customization and Post Live support of Flex cube, interfaces and Development and support of In house products for NMB Bank, Tanzania Senior Flexcube Consultant | NMB Bank, Tanzania
Oversee the implementation, customization, and post-live support of Flexcube, interfaces, and in-house products for NMB Bank, Tanzania
Coordinate the deployment of front-end and back-end fixes into production following thorough testing in UAT
Act as the single point of contact, facilitating seamless coordination and meetings between the bank and offshore support teams
Provide expert solutions to interface issues, data inconsistencies, coding errors, reports, and other online issues
Conduct pre-End-of-Day (EOD) check-ups to ensure smooth EOD operations without any abort
Ensure optimal performance of application systems and end-of-day processes
Undertakes Business As Usual (BAU) tasks
Key Achievements:
Played a pivotal role in designing and customizing various modules within Flexcube, including FT, CL, RT, ATM, STP, and SWIFT EMS
Led efforts to build a highly skilled team proficient in core banking and interfacing applications, bolstering the ICT department's capabilities
Automation of Loans/Salary/Bulk Payments
Customizations as per the Banks requirement
Income Leakages
Data Corrections
Normalization and Performance tuning
Minimizing the Folder Based Structure and automating it to core banking
Resolved 95% of critical production support issues within agreed upon SLA timelines
Expert Level engagement in Data Migration from 11.3 to 14.7
Provided visionary insights and strategic direction in driving business process innovation and project implementations to successful completion
Project 2: Flexcube UBS Version 11.3
Support and Data Migration | Access Bank, Tanzania project involved supporting Access Bank Tanzania in critical initiatives to enhance operational efficiency and ensure seamless service delivery during a major migration process
Key contributions included the successful setup of a mock environment for system testing and validation, ensuring the bank’s readiness for production activities
A major milestone was supporting the migration of Standard Chartered Bank's retail customers to Access Bank Tanzania
This required a meticulous focus on data accuracy and system integrity, ensuring a smooth transition with minimal disruption to customers
Key Achievements:
Successfully established a mock environment for Access Bank Tanzania, enabling thorough system testing and validation to ensure readiness for production activities
Played a key role in the seamless migration of Standard Chartered retail customers to Access Bank Tanzania by ensuring data accuracy, integrity, and a smooth transition process
Optimized End-of-Day (EOD) processing by tuning the CL batch, resulting in enhanced system performance and improved processing efficiency
Delivered technical expertise and robust support during the migration and post-implementation phases, ensuring uninterrupted system operations and swift issue resolution
Project 3: Flexcube UBS Version 14.4 x Integration to Agency banking and Master Card | ICB, Tanzania
The project focused on integrating payment channels with Flexcube 14.x for ICB Bank Tanzania to enhance transaction processing capabilities and system efficiency
This integration ensured seamless communication between the bank's core banking system and various payment platforms, enabling smooth and accurate processing of transactions
The initiative not only improved operational efficiency but also supported the bank in delivering a more streamlined and reliable banking experience for its customers
The successful implementation aligned with ICB Bank Tanzania's strategic goals of modernization and enhanced service delivery
Key Achievements:
Successfully integrated multiple payment channels with Flexcube 14.x for ICB Bank Tanzania, enabling seamless and accurate transaction processing
Enhanced system efficiency by streamlining communication between the core banking system and payment platforms
Strengthened the bank’s operational capabilities, ensuring reliability and improved customer service through faster and error-free payment processing
Contributed to the modernization of the bank’s systems, aligning with its strategic objectives for improved digital banking solutions
Project 4: Development and support of Flexcube Production Support FLEXCUBE Corporate Banking, Gathered project requirements by liaising with the client
Developed ABRS Interface using PL/SQL packages and shell scripts
Provided UAT and Post Live support for the interface application across all five subsidiaries of Alpha Bank
Conducted BAU activities for FCR and FCC (Corporate and retail)
Analyzed, debugged, and resolved EOD problems during night shifts
Engaged in discussions with business users to address new project requirements and issues
Provided UAT support for Flexcube across all five subsidiaries of Alpha Bank
Key Achievements:
Development and support of Flexcube Production Support FLEXCUBE Corporate Banking
Interacting with the client for gathering information regarding the project
UAT Support for Flexcube in for all the 5 subsidiaries of Alpha Bank
Engaged with business users to discuss new projects, address issues, and gather requirements for effective implementation
Analyzed, debugged, and applied patches/fixes to resolve EOD (End of Day) issues, ensuring smooth processing
Project 5: Flexcube UBS Version 12.0.x Implementation Associate Technical Consultant | Aman bank Libya
Oversaw the deployment of front-end and back-end fixes into production post thorough testing in UAT
Managed the setup of WebLogic server and deployed
Ear files in the application server
Coordinated the setup of ATM Interface connections with the UBS system and ensured seamless communication with the switch
Provided comprehensive production support, resolving numerous critical issues promptly
Key Achievements:
Involved in Discussion and Understanding of the Project
Migration of Retail and Corporate modules
UAT and SIT Issue resolution and reporting
Project 6: Flexcube UBS Version 12.0.x Implementation Associate Technical Consultant | China Commercial bank
The project involved the fresh implementation of Oracle Flexcube Core Banking Solution as the core banking platform for CCB
This initiative aimed to modernize and enhance the bank’s operational capabilities, ensuring scalability, efficiency, and compliance with industry standards
As an offshore team member, I played a critical role in analyzing and developing custom requirements to tailor the Flexcube system to the bank’s unique needs
Additionally, I provided comprehensive support during the User Acceptance Testing (UAT) phase, addressing and resolving issues to ensure a smooth implementation process
This project marked a significant milestone for CCB in adopting a robust core banking system, laying the foundation for improved banking services and operational excellence
Key Achievements:
Offshore Analysis and Development of custom requirement
Offshore Support for UAT Issues

Summary

Overview

Work History

Associate Technical Consultant

Education

B. tech -

Certified Gen AI for Project Managers from Project -

Skills

Timeline

Associate Technical Consultant

B. tech -

Certified Gen AI for Project Managers from Project -

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