Overview
Work History
Summary
Timeline
Generic
ZARIA A. MTEZO

ZARIA A. MTEZO

Dar es Salaam

Overview

8
8
years of professional experience

Work History

DIVISIONAL HUMAN RESOURCES GENERALIST

BRAC Tanzania Finance Limited
05.2023
  • Managing HR operations over 500+ staff in BRAC Zanzibar, Morogoro, Dar es Salaam, Mtwara & Lindi Region on the following matters: Responsible for the HR administration functions i.e, conducting recruitment and selection process, follow - up with compliance, leave roaster, Payroll Preparation with the Accounts team etc
  • Assist Country Office in training and development lead in Training need analysis
  • Delivery HR shared service through HR information system, handling employee relations, and disciplinary action, and ensuring all renewal of contracts
  • Assist in HR strategy by communicating policies, rules and regulation and internal procedures which are on circulars and memos and suggesting solutions to the country office managers in complexity matter of HR issues
  • Provide suppose as a HR Business Partner to the Program Managers and other units managing performance management to the staff and to ensure the success of business align with HR and business strategy
  • Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment
  • Promote and engage in staff retention to reduce staff turnover rate.

SENIOR HUMAN RESOURCES OFFICER

Tanzania Brush Products Limited
01.2022 - 12.2022
  • Managing HR Operation over 190+ staff in Tanzania Brush in the following matters: Provide specific advice and general suggestions to the management concerning employee relations, and behavior and propose decision-making according to labor law
  • Implement and amend policies governing HR functions aligned to labor law
  • Coordinate the recruitment process, disciplinary issues, and welfare of staff in an orderly fair, and transparent manner
  • Develop systems, procedures, and structure of internal control of staff approximately 190 in number, including contract and document filling
  • Develop and implement compensation strategies and processes to motivate and retain the right talent and staff
  • Lead performance management activities i.e., performance monitoring, target setting, and period performance appraisal
  • Prepare staff salary payroll i.e., mid and end of the month
  • Prepare employment contract and other amendments as according to labor law and leave roaster, schedule guidelines, and rules
  • Administer disciplinary matters and workplace dispute resolution
  • Ensuring all compliance and statutory have been adhered
  • Making applications online and follow up on work and residence permit and other necessary documentations foreign staff
  • Dealing with labor matters and attending dispute resolution at CMA

HUMAN RESOURCES MANAGER

TSN Group
06.2020 - 12.2021
  • Assist external visitors such as NSSF, WCF, Fire & Rescue and etc
  • Overseeing HR planning, recruitment, and selection of staff Ensuring that staff members fulfill their responsibilities at the workplace Monitoring and evaluating the performance of staff members Conducting employee performance appraisal for reward and motivation Coordinating employee's training and development programs Identifying staff performance gaps based on performance appraisal Preparing monthly payroll in liaison with the Finance Department Handling staff welfare issues e.g., overtime, wellness, and leaves Ensuring that the company complies with occupational safety and health regulations Managing all disciplinary issues (warnings, hearings, and termination) Assigning tasks to company staff and making follow-ups on task accomplishment Keeping records of employee records including employment contracts Performing other administrative tasks as assigned by the Managing Director

HUMAN RESOURCES INTERN

National Microfinance Bank (NMB)
09.2019 - 02.2020
  • Ensuring the provision of effective HR administrative support in the preparation of introduction letters, recruitment, and management correspondence and filing
  • Coordinate with management, ensure that job offers are prepared, and conduct interviews, as well as job descriptions, are compiled and communicated to employees
  • Assist and support banking staff in handling customers' requests and needs
  • Attending daily bank inquiries from customers on the range of products and services
  • Supporting customers in filling out KYC forms when opening Accounts

ADMINISTRATIVE COORDINATOR

Javis International Trade Company Limited
01.2017 - 12.2018
  • Overseeing Air conditions, Biometric devices, and Office lights that are in good working order
  • Working closely with the Building Manager to ensure proper maintenance e.g., the water system and toilet function properly
  • Participate in a pre-assignment briefing to understand the need for relocating staff Coordinate with the services provider in necessary facilities e.g., accommodation Responsible for facilitating Bank account opening and acquisition of driver's license Facilitate and ensure departing staff hand over the company's property
  • Responsible for procuring office supplies and made available when required
  • Supervision and ensure an accurate list of assets in storage is maintained
  • Coordinating selection, recruitment, and placement of new staff Preparing and managing employment contracts for new employees Registering employees in Statutory funds like NSSF, NHIF, WCF, PAYE, and SDL Responsible for facilitation of compliance clearance matters e.g., OSHA, TRA, and BRELA.

HUMAN RESOURCES INTERN

National Social Security Fund (NSSF)
06.2015 - 11.2015
  • Managing employee attendance logbook for the shift Receiving membership application forms from employers Registering new employers and their employees Maintaining and updating employers' and employees' records and files Issuing membership cards to newly registered NSSF members Providing administrative support during staff meetings Filing and maintaining paper or electronic documents and records

Summary

Dynamic Human Resources Generalist with 8 years of experience managing a wide range of HR functions while working as an on-site specialist. Supports and guides cross-functional team members while adopting best practices within the HR department. As a human resources champion in donor-funded programs and international organizations, I have experience administering and expanding HR services, as well as interpreting and implementing policies. The primary projects are microfinance, financial literacy training, agriculture and food security, early childhood development, ultra-poor graduation, youth empowerment, health, and emergence readiness and response.

Timeline

DIVISIONAL HUMAN RESOURCES GENERALIST

BRAC Tanzania Finance Limited
05.2023

SENIOR HUMAN RESOURCES OFFICER

Tanzania Brush Products Limited
01.2022 - 12.2022

HUMAN RESOURCES MANAGER

TSN Group
06.2020 - 12.2021

HUMAN RESOURCES INTERN

National Microfinance Bank (NMB)
09.2019 - 02.2020

ADMINISTRATIVE COORDINATOR

Javis International Trade Company Limited
01.2017 - 12.2018

HUMAN RESOURCES INTERN

National Social Security Fund (NSSF)
06.2015 - 11.2015
ZARIA A. MTEZO