Zainab Lookmanji
Daressalaam
Summary
Dynamic Operations Assistant with a proven track record at Lookmanjis Arts Gallery Zanzibar, enhancing customer satisfaction through effective problem-solving and organizational management. Skilled in inventory management and document preparation, I foster collaboration across departments, driving efficiency and operational improvements. Known for my attention to detail and positive attitude, I excel in supporting team success.
Overview
5
5
years of professional experience
Work History
Operations Assistant
Lookmanjis Arts Gallery Zanzibar
01.2015 - 12.2017
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Increased customer satisfaction by developing feedback system for operations team to address concerns promptly.
Sales & Operations Manager
Raghib Stores Kenya
01.2013 - 12.2014
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.
- Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
Education
Diploma - Tourism And Travel Management
IATA
Daressalaam12.2015
High School - Science
MSB High School
Daressalaam11.2012
Skills
- Attention to detail
- Positive attitude
- Professional and friendly
- Customer support
- Administrative support
- Inventory management
- Organizational management
- Inventory purchasing
- Document preparation
- Document management
- Office supply management
- Recordkeeping
- Delegating work
- Supply ordering
- Inventory counting
- Meeting support
- Professional and mature
- Excellent communication
- Organizational skills
- Active listening
- Materials distribution
- Multi-line phone proficiency
Languages
English
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Swahili
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Timeline
Operations Assistant
Lookmanjis Arts Gallery Zanzibar
01.2015 - 12.2017
Sales & Operations Manager
Raghib Stores Kenya
01.2013 - 12.2014
Diploma - Tourism And Travel Management
IATA
High School - Science
MSB High School
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