YUSUPH MUSSA MKANZA
Dar es Salaam,Tanzania
Summary
Accomplished professional specialising in administration and logistics management with proven expertise in cross-cultural communication. Strong organisational skills and proficiency in project planning and critical analysis drive successful team collaboration. Experienced in implementing logistics strategies and managing warehouse systems to optimise inventory control and procurement processes. Committed to enhancing operational efficiency through effective technical equipment operation.
Overview
2026
2026
years of professional experience
3
3
years of post-secondary education
Work history
Assistant operations manager
shufshufun
Dar es Salaam, Tanzania
2025.09 - Current
- Coordinated equipment maintenance schedules, avoiding production downtime due to malfunctions.
- Assisted in budget planning and expense control activities, leading to financial stability.
- Supervised shift schedules ensuring 24 and 7 coverage without excess overtime costs.
- Coordinated logistics for timely delivery of goods.
- Liaised with suppliers to ensure smooth supply chain operations.
- Implemented new inventory management system, increasing stock visibility.
- Assisted leadership team in meeting and exceeding revenue goals by identifying cost saving activities.
- Supported operations manager by giving actionable feedback and assisting with administrative and operational responsibilities.
- Assisted with smooth movement of goods and services from company to customers.
- GPS car tracking and Improved team productivity with regular training sessions.
Sales Officer
King Finishing House Limited Company
Ilala, Dar es Salaam
2025.01 - 2025.08
- Developed and executed sales strategies to increase revenue and expand the customer base.
- Built and maintained strong relationships with clients, ensuring customer satisfaction and repeat business.
- Conducted market research to identify trends and competitive pricing strategies.
- Collaborated with marketing and product teams to enhance brand visibility and sales performance.
- Provided detailed sales reports and insights to management for data-driven decision-making.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Increased customer engagement by delivering high-quality product demonstrations.
- Conducted comprehensive market research for identification of emerging trends in consumer behaviour, contributing towards strategic planning process accordingly.
Store Manager
King Finishing House Limited Company
Ilala, Dar es Salaam
2024.07 - 2024.12
- Managed and supervised daily store operations, ensuring efficiency in inventory control and stock management.
- Maintained accurate records of incoming and outgoing stock, reducing losses and optimizing supply chain processes.
- Implemented and enforced company policies to improve store organization and operational standards.
- Coordinated with suppliers and logistics teams to ensure timely deliveries and replenishment of stock.
- Trained and guided store staff on best practices in inventory handling and customer service.
- Facilitated smooth checkouts by maintaining efficient till operations.
- Maintained an organised stock room for easy accessibility of goods.
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
Assistant Administrative Officer
National Social Security Fund HQ (NSSF)
Ilala, Dar es Salaam
2023.07 - 2023.11
- Assisted in the preparation and organization of administrative documentation, reports, and records.
- Supported daily office operations, including scheduling meetings, managing correspondence, and handling client inquiries.
- Coordinated with different departments to ensure seamless communication and effective task management.
- Monitored and maintained inventory of office supplies, ensuring timely procurement and restocking.
- Provided administrative support in organizing and facilitating training sessions and workshops for staff.
- Acted as a liaison between the administrative office and various stakeholders, ensuring smooth operations.
- Coordinated with department heads for smooth operation of activities.
- Managed office equipment maintenance contracts, reducing downtime due to faults or repairs.
- Met deadlines on admin tasks to minimise disruption to colleagues and workflows.
- Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments.
Assistant Cashier (Field Practical Training)
KAZB COMPANY
Maswa, Simiyu
2022.08 - 2022.10
- Processed customer transactions, including cash handling, and maintained accurate records of daily cash flow.
- Reconciled daily accounts to ensure accuracy and address any discrepancies with the finance team.
- Supported the finance team in preparing financial reports and assisted with month-end closing activities.
- Maintained a high level of customer service by addressing customer inquiries and resolving issues promptly.
- Assisted in managing petty cash, preparing invoices, and ensuring compliance with company financial policies.
- Used Point of Sale system efficiently, speeding up transactions.
- Managed queue effectively during peak hours for seamless checkout process.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Completed opening and closing procedures each day.
Sales manager
GMK Supermarket
Dar es Salaam, Tanzania
Education
Bachelor of Business Administration -
Tanzania Institute of Accountancy (TIA)
Dar-es-Salaam-Tanzania 2021.09 - 2024.12
Skills
- Administration
- Critical Analysis
- Teamworking
- Project Planning
- Cross-Cultural Communication
- Organizational Skills
- Logistics management
- Technical equipment operation
- Procurement procedures
- Inventory control techniques
- Warehouse management systems usage
- Logistics strategy implementation
Personal qualities
- Professionalism: Adheres strictly to research ethics, maintaining high standards of data integrity and confidentiality
- Administrative Workflow Optimization: Expert in streamlining processes to improve office efficiency and maintain operational standards.
- Resource & Inventory Management: Proficient in managing office supplies, monitoring inventory, and controlling costs effectively.
- Team Coordination & Scheduling: Skilled in organizing team schedules and ensuring seamless communication to support productivity.
- Safety & Compliance Oversight: Knowledgeable in regulatory requirements and safety practices to maintain a safe and compliant work environment.
- Operational Budgeting: Experienced in adhering to budget guidelines while ensuring smooth administrative operations
Workshops/Seminars
- Effective Office Management – Tanzania Institute of Accountancy, Dar es Salaam-2024
- Safety Compliance in the Workplace – Dar es Salaam Occupational Safety Workshop-2023
- Budgeting and Cost Control for Administrators – African Management Institute, Online-2023
Language
Swahili
Native
English
Fluent
Referees
- Mwanakombo, Juma, Senior Administrator, +255 764 221 503, 0713 455 808, NSSF HQ
- Mayassa, Juma, Assistant Accountant, +255 764 140 738, NSSF HQ
- Khamis Suleiman, Abdallah, CEO, +255746751126, Sanlam Insurance
Certification
YUSUPH MUSSA NKANZA, Hereby the following certificates are certifying that to the best of my knowledge and beliefs, the documents are correctly describe my qualifications, my experiences and myself
Timeline
Assistant operations manager
shufshufun
2025.09 - Current
Sales Officer
King Finishing House Limited Company
2025.01 - 2025.08
Store Manager
King Finishing House Limited Company
2024.07 - 2024.12
Assistant Administrative Officer
National Social Security Fund HQ (NSSF)
2023.07 - 2023.11
Assistant Cashier (Field Practical Training)
KAZB COMPANY
2022.08 - 2022.10
Bachelor of Business Administration -
Tanzania Institute of Accountancy (TIA)
2021.09 - 2024.12
Sales manager
GMK Supermarket