Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.
Overview
3
3
years of professional experience
Work History
LOAN OFFICER
Makto Microfinance
Dar es Salaam
04.2024 - 04.2025
Counseled clients on debt management and repayment plans.
Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
Provided customer service support throughout the entire process from application through closing.
Developed and maintained relationships with potential customers to increase loan business.
Reviewed credit histories, income statements, and other financial information of loan applicants.
Processed payments received from borrowers in accordance with established policies and procedures.
DIRECT SALES AGENT
Letshego Faidika Bank
Dar es Salaam
08.2023 - 03.2024
Developed relationships with customers to promote product awareness.
Identified potential customers through cold calling and networking activities.
Utilized CRM tools for tracking customer interactions and managing accounts.
Provided detailed information about products and services to prospects.
Resolved customer complaints promptly and effectively.
ACCOUNTANT - XINTERN
Tanzania Telecommunication Corporations (TTCL-head office)
07.2022 - 09.2022
Preparing purchasing orders and payment vouchers
Preparing bills and invoices
Project management by registering new projects and doing financial closing of the completed projects
Performed data entry into various financial systems.
Provided support in preparing monthly bank reconciliations.
Processed payroll for employees in accordance with state regulations.
Education
BACHELOR OF COMMERCE - ACCOUNTING
University of Dar Es Salaam (UDSM)
10-2023
ADVANCED CERTIFICATE -
Ifunda Technical Secondary School
07-2020
CERTIFICATE OF SECONDARY EDUCATION -
Wenda High School
11-2017
Skills
Attention to detail
Teamwork
Effective communication
Willingness to learn
Excel proficiency
Analytical skills
Cash management
Tolerant and flexible
Accounting software skills
Financial reporting
References
LIVINUS NDANZI, Accountant, TTCL Head office, 0718633622, livinus0612jr@gmail.com
DR PATROKIL KANJE, Lecturer, University of Dar es Salaam, 0713769980, patrokanje@gmail.com
ANNA ALBERT, Branch Manager, Letshego Faidika Bank, Dar es Salaam, 0677008213, annaalbert@gmail.com
Timeline
LOAN OFFICER
Makto Microfinance
04.2024 - 04.2025
DIRECT SALES AGENT
Letshego Faidika Bank
08.2023 - 03.2024
ACCOUNTANT - XINTERN
Tanzania Telecommunication Corporations (TTCL-head office)