Yaseer Badrudin

Manage all projects end to end:

• Proposals
• Costing
• Forecast
• Billing
• Execution
• Site supervision
• Procurement and logistics
• Payment follow up
• Handover

• Created brand known and cherished by customers
• Ran day to day operations.
• Planning and execution of all promotions
• Training and promoting work ethics
• Created processes and policies of organization.
• Accounting and tax returns
• Construction and designs of the establishment
• Product management and product research
• Hiring and retentions of employees
• Retention of customers and acquiring new customers
• Review and reporting with performance tracking.

• Cater and resolve all complaints from M-commerce channels.
• Perform checks on all integrations .
• Liaise with IT on all CR, development on integrations in the pipeline.
• Managing all processes of operations end to end of M-commerce.
• Prepare technical integrations procedures depending on the type of partner and Integration.
• Establish that partners are fully informed on all the technical needs for integrations.
• Implement checks on the integrations done.
• Establish closure on with IT on all post integration issues that arise.
• Compile weekly status reports on status of integrations
• Meet performance standards for Customer upgrade
• Ensure security and confidentiality of information
• Compile weekly reports for successful upgrade
• Including all responsibilities of the below role (Business Analytics Manager – M- commerce).

• Create and run reconciliations for all Airtel merchants and partners on daily basis
• Raising exceptions of all reconciliations with respective merchants and partners
• Follow ups on exceptions with CSD for closure
• Closing invoice and payment disputes raised relating to all merchant and partners
• Creating and updating management reports for all M-commerce revenue streams, daily, monthly, quarterly and annually
• Cater for all ad-hoc reporting needs for internal departments and management
• Run analysis for any M-commerce related queries
• Run analysis for all new, existing and prospective M-commerce products.
• Monitor, update and create distribution reports and analysis channel of M- commerce
• Generate Daily CWN dashboard and publish for users
• Develop and/or update Airtel money standard reports
• Develop Airtel money data warehouse
• Ensure accuracy and completeness of data generated from
• Business Intelligence System (BI), MIS
• Ensure completeness of data loading in BI
• Comprehend business logic and use of SQL guidelines and
• Procedures for accurate data generation/mining
• Coach colleagues in using basic SQL.

• Manage M-Commerce processes and procedures including back office operations to ensure adherence to all regulatory and license requirements
• Audit data on Airtel Money database and conduct routine clean-ups
• Ensure correct classification of account types and AML settings as per Central
• Bank Regulations
• Ensure AM transactions are within AM settings in the system
• Review of AM high balance transactions on a weekly basis
• Support the Agent, Merchant and Corporate recruitment process
• Audit the Agent, Merchant and Corporate recruitment/appointment to ensure full adherence of the process
• Ensure that the Agent, Merchant and Corporate Recruitment KYC documentation is in place and filed
• Support in the development and population of Airtel Money processes and procedures
• Meet performance standards for Customer upgrade
• Ensure security and confidentiality of information
• Compile weekly reports for successful upgrade
• Support the Auditing process of the Airtel Money Systems and processes
• Planned Audit follow up on all outstanding Audit issues
• Planned Audit on all Airtel Money GUI’s to ensure adherence of all user levels
• Monthly revamps of all users of the Airtel Money GUI’s
• Ensure AM customer complaints are recorded, tracked and closed in time.

• Simbox data extraction, monitoring process and reporting
• Voucher balance movement – logic and reporting
• Commission – business rule and validation
• Airtel money processes
• Airtel money controls
• Airtel money investigation techniques
• Airtel money agents commission generation and validation.

• Constantly review all policies and procedures of the company related to revenue streams
• Manage the implementation and administration of a fraud management system
• Ensure Return on investment for FMS
• Conduct fraud risk assessment for all new/existing products / services and reviewing all products in line with the ISO and other fraud risk standards
• Constantly monitor adherence to controls and procedures
• To identify and formulate fraud Strategies to help drive the identification and mitigation of roaming fraud with our operators and ensuring compliance with the GSMA fraud roaming standard and the AA14 .
• To audit and review the processes relating to the below:-
• Voucher Integrity verification, printing &distribution.
• Mitigate and escalate all types of fraud as defined by the GSM fraud manual relating to prepaid and post-paid lines.
• Develop appropriate information and communication systems – Fraud management system
• Review and update fraud alarm criteria and thresholds
• Fraud profiling and segmentation using trend / pattern analysis
• FMS contingency / capacity plans to guarantee 24/7 fraud coverage
• Minimize revenue loss from fraudulent activities
• Manage all disclosure issues relating with barring of lines and providing of call records.
• Constantly carry out fraud awareness within the Business.
• Develop a single point of contact for reporting all subscriber related fraud within the business.
• Develop & nurture a positive fraud culture within the organization
• Develop, train and mentor team members.

• Reporting to Revenue assurance Manager
• Design and implement procedures and controls to review and monitor trends on all revenue streams
• Creating fraud awareness within the Business
• Fraud profiling and segmentation using trend / pattern analysis
• Generate incident reports of findings/fraud/incidents to management
• Reconcile reports against system data to identify any anomalies
• Launch investigations on all reported and suspected fraud events/incidents
• To oversee all revenue sources of the company and ensure controls are in place and proper accounting of revenue is done
• Validation of monthly revenue before posting to books
• Management of implementation and administration of a fraud management system
• Ensure company compliance with internal control through IC checklist
• Fraud analysis and data collection, and establishing possible relation
• Formulation of the fraud prevention, investigation and detection strategy based on Group RAFM framework to achieve the overall business strategy
• Any other duties to be assigned by Revenue assurance Manager or Finance Director.

• Reporting to Revenue assurance Manager
• Design and implement procedures on revenue assurance
• To reconcile different systems and generate reports for management use
• To oversee all revenue sources of the company and ensure controls are in place and proper accounting of revenue is done
• Verifications of monthly Revenue before reporting to HQ
• Ensure company compliance with internal control through IC checklist
• Follow up on fraud issues through verifications in SUN SYSTEMS, IN, iPOS, POS, and other revenue related systems in place
• Manual top up check through IN and post-paid customer detail through Customers registers
• Audit of IT and Finance systems related with Revenue
• Any other duties to be assigned by Revenue assurance Manager or Finance Director.

• Reporting to Revenue assurance Manager
• Design and implement procedures on revenue assurance
• To reconcile different systems and generate reports for management use
• To oversee all revenue sources of the company and ensure controls are in place and proper accounting of revenue is done
• Verifications of monthly Revenue before reporting to HQ
• Ensure company compliance with internal control through IC checklist
• Audit of IT and Finance systems related with Revenue
• Any other duties to be assigned by Revenue assurance Manager or Finance Director

• Supervise and monitor the front desk.
• Manage and monitor the technical call centre.
• Coordinate and reconcile financial transactions of the technical dept. with accounts dept.
• Assist in coordination of the maintenance services/contracts.
• Manage, monitor and follow up on all the work orders.
• Logistics for the Vodahuduma call centre.

• Record income and receipts from credit/cash customers
• Record purchases, expenditure and payments to suppliers
• Record payroll transactions (SDL, NSSF, PAYE, Salaries)
• Account for banking transactions, cashbook etc
• Produce bank reconciliation statements
• Identify, calculate and record appropriate adjustments
• Prepare reconciliations for the preparation of final accounts
• Verification of invoices after they are raised.

• Supervise and monitor the customer front desk.
• Monitor the generation, updates, charges and their supporting documents.
• Debtors follow up of local and upcountry.
• Preparing all the vouchers for the technical expenses and other petty cash.
• Preparing all the monthly, quarterly and annual reports for technical department

• Data collection for preliminary audit
• Client file creation with supporting documents
• Stock count with inventory reconciliation
• Preparation of report for audited section
• Preparing the customer audit file/report.

• Class teacher for standard five
• Mathematics teacher in standard five
• English teacher in form one and form three
• Physics and mathematics teacher in form two.