Summary
Overview
Work History
Education
Skills
Field Experience
Attributes
Personal Information
References
Hobbies and Interests
Disclaimer
Languages
Timeline
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Winner Kitali

Arusha

Summary

Friendly Sales & Reservation Agent with proficiency in interacting effectively by telephone,emails also one to one with clients of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering the best experience in the tourism industry.

Overview

3
3
years of professional experience

Work History

Sales & Reservation Manager

Mgunga Serengeti Camp
01.2024 - Current
  • Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
  • Streamlined the reservations process for improved guest experience and increased booking rates.
  • Collaborated with sales and marketing teams to develop promotional offers that drove revenue growth.
  • Developed strong relationships with travel agencies and corporate clients, ensuring repeat business.
  • Analyzed booking trends to forecast demand, enabling informed decision-making on pricing strategies.
  • Established effective communication channels between departments for seamless coordination of guest services.

Sales Assistant

Golden Safari Camps
08.2023 - 12.2023
  • Analyzed market trends and competitor data to identify new opportunities for growth within target markets.
  • Conducted market research surveys to gather valuable insights into consumer preferences and habits, informing future marketing efforts accordingly.
  • Contributed to service development based on customer feedback analysis, leading to enhanced offerings tailored towards specific buyer needs.

Intern

Ang'ata Camps (Wildlife Guides Of Tanzania)
04.2023 - 07.2023
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.

Sales Agent

Huaxin Cement
07.2022 - 03.2023
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Conducted market research to identify trends and opportunities for increased sales growth.

Junior Tax Accountant

TEMBO CONSULTANTS
11.2021 - 05.2022
  • Preparation of Vat Return, Preparation of payroll, Prepare and submission of different types of Taxes, Work and residency permit application, Business Registrations
  • Supported senior accountants in resolving complex tax issues, leading to improved client satisfaction.
  • Ensured compliance with tax deadlines through effective time management and prioritization of tasks.

Internship Program

TEMBO CONSULTANTS
07.2021 - 09.2021
  • Enhanced client satisfaction by accurately preparing and filing tax returns.
  • Streamlined tax accounting processes for increased efficiency in completing tasks.
  • Assisted senior accountants with audits, ensuring compliance with federal and state regulations.
  • Maintained detailed records of client financial information, ensuring data confidentiality and security.

Education

Bachelor of Economics and Finance -

Institute of Accountancy Arusha
01.2022

Certificate of Advanced level -

Loyola High School
01.2019

Certificate of Ordinary Level -

Anwarite Girls' Secondary School
01.2016

Certificate of primary Level -

Ebenezer Pre and Primary School
01.2012

Skills

  • Strong leadership character that led me to be a leader in all my education levels including university,also participated the ALAMAU SA Conference as Libya's Ambassador representing women AffairsBecame a positive change agent under Chanya change Forums

Field Experience

07/07/21, 09/07/21, TEMBO CONSULTANTS, ACCOUNTING AND FINANCE, Payroll tax preparation, Preparation of tax estimates, TIN application, VAT monthly submission, Tax clearance follow ups, Tax health check for the business, Book keeping and data entry, Company online Registration, Online Company Updates, Work and Resident permit application, Annual Return (BRELA)

Attributes

  • Competence
  • Flexible
  • Good communication skills
  • Good interpersonal skills
  • Ability to work within a team
  • Mental alertness, analytical and problem solving
  • Fluent in both spoken and written English and Swahili
  • Able to work with minimum supervision
  • Ability to deliver on/before a deadline
  • Good in terms of emotional intelligence

Personal Information

  • Date of Birth: 06/09/00
  • Gender: Female
  • Nationality: Tanzanian
  • Marital Status: Married

References

  • Mr. TIMOTHY TEMBO, Director of TEMBO CONSULTANTS, P.O.BOX 1239, Arusha, +255 693 751 013, timothykanuth@gmail.com
  • Mr. TIMOTHY BONIVENTURE MOSHI, Chief Accountant at Wildlife Adventures (ANG'ATA CAMPS), P. O. Box 15584, Arusha, Tanzania, +255 755 752 825 / +255 788 752 825, timothmoshi@gmail.com
  • Ms. GABRIELA MAMBO, Head of Sales and marketing at Wildlife Adventure (ANG'ATA CAMPS), P. O. Box 15584, Arusha, Tanzania, +255 765 496 237, marketing@angatacamps.com
  • MR. FLORENSIAN DOMISIAN, General Manager at GOLDEN SAFARI CAMP, P.O.BOX 77809, Dar-es-salaam, 0686 427 750, goldensafaricamps@gmail.com
  • MS DOMINA QAMARA, Account and Operation Manager at MGUNGA SERENGETI CAMP, P.O. Box 16533, Arusha, 0756 999 562, dominaqamara18@gmail.com

Hobbies and Interests

  • Watching documentaries
  • Socializing
  • Listening to music
  • Reading books, philosophical ideas
  • Cooking and traveling

Disclaimer

I Winner E Kitali hereby solemnly declaring and certifying that the information provided in this document is the trustworthy and truthful to the best of my knowledge.

Languages

English
Kiswahili

Timeline

Sales & Reservation Manager

Mgunga Serengeti Camp
01.2024 - Current

Sales Assistant

Golden Safari Camps
08.2023 - 12.2023

Intern

Ang'ata Camps (Wildlife Guides Of Tanzania)
04.2023 - 07.2023

Sales Agent

Huaxin Cement
07.2022 - 03.2023

Junior Tax Accountant

TEMBO CONSULTANTS
11.2021 - 05.2022

Internship Program

TEMBO CONSULTANTS
07.2021 - 09.2021

Bachelor of Economics and Finance -

Institute of Accountancy Arusha

Certificate of Advanced level -

Loyola High School

Certificate of Ordinary Level -

Anwarite Girls' Secondary School

Certificate of primary Level -

Ebenezer Pre and Primary School

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