WINIFRIDA CHARLES LAIZER
Moshi
Summary
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
6
6
years of professional experience
Work History
Sales Officer
Jubilee Life Insuarence
08.2024 - Current
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
Account Manager
National Security Social Fund Moshi
02.2021 - 03.2021
- Preparing and examining financial record
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Register Associate
National Social Security Fund
02.2020 - 03.2020
- To record the document of clients
- Reconciliation of direct payment files
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Prevented loss by monitoring for potential thefts and promptly reporting suspicious activity to security personnel.
- Handled high-volume sales periods with professionalism, efficiently managing large quantities of transactions.
- Aided colleagues during busy periods or absences by covering other registers or tasks as needed.
Business Administrator
Moshi Municipal Council
02.2019 - 03.2019
- Business and License registration
- Contributed to economic success by participating in budgeting process.
- Assisted in the development of marketing materials for business promotion, contributing to increased brand awareness and client acquisition.
- Reduced errors in accounting and financial reporting by modifying current processes.
- Oversaw employee onboarding processes, ensuring seamless integration into the company culture from day one.
Education
BACHELOR OF ARTS - BUSINESS ADMINISTRATION
MWENGE CATHOLIC UNIVERSITY
Moshi Kilimanjaro 01.2024
DIPLOMA OF BUSINESS ADMINISTRATION -
MWENGE CATHOLIC UNIVERSITY
Moshi Kilimanjaro 01.2021
ADVANCE SECONDARY EDUCATION - ACSEE
MWANZA SECONDARY SCHOOL
Mwanza 01.2018
CERTIFICATE OF SECONDARY EDUCATION - CSEE
USANGI DAY SECONDARY SCHOOL
01.2015
PRIMARY SCHOOL EDUCATION - PRIMARY SCHOOL CERTIFICATE
KIMANDOLU PRIMARY SCHOOL
01.2011
Skills
- Communication Skills
- Cooperation Skills
- Computer Skills (Microsoft Word, Excel, Access, Publisher, and Secretarial)
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Leadership Experience
- 2019, Class representative at DBA students in MWECAU
- 2017, Food and Nutrition prefect at Mwanza Secondary School
Otherskillsacquired
- 2018, Ethics and Education Motivational Club
- 2015, Certificate of Appreciation (Food Prefect)
- 2019, Certificate of performance computer training 9 courses
Attributesandabilities
- Highly motivated and self-confident with high degree of honesty and respect
- Ability to work in fast-paced and busy work environment
- Ability to use initiatives to solve problems with creative solutions
- Ability to cooperate in teamwork and meet the institutional goals
Personal Information
- ID Number: 19981127-33102-00001-17
- Place of Birth: Arusha
- Date of Birth: 11/27/98
- Gender: Female
- Nationality: Tanzanian
- Marital Status: Single
Hobbies and Interests
- Reading books
- Watching Documentaries
- Community involvement
- Volunteer
Disclaimer
I WINIFRIDA CHARLES LAIZER declare that the information provided is complete and correct to the best of my knowledge.
Timeline
Sales Officer
Jubilee Life Insuarence
08.2024 - Current
Account Manager
National Security Social Fund Moshi
02.2021 - 03.2021
Register Associate
National Social Security Fund
02.2020 - 03.2020
Business Administrator
Moshi Municipal Council
02.2019 - 03.2019
CERTIFICATE OF SECONDARY EDUCATION - CSEE
USANGI DAY SECONDARY SCHOOL
PRIMARY SCHOOL EDUCATION - PRIMARY SCHOOL CERTIFICATE
KIMANDOLU PRIMARY SCHOOL
BACHELOR OF ARTS - BUSINESS ADMINISTRATION
MWENGE CATHOLIC UNIVERSITY
DIPLOMA OF BUSINESS ADMINISTRATION -
MWENGE CATHOLIC UNIVERSITY
ADVANCE SECONDARY EDUCATION - ACSEE
MWANZA SECONDARY SCHOOL
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