WINFRIDA WILSON
Mwanza
Summary
Service-oriented professional dedicated to enhancing customer experiences and driving revenue growth. Expert in coordinating resources to align with business and customer needs. Proven sales strategist with strong organizational skills and effective communication abilities.
Overview
5
5
years of professional experience
Work History
General Manager
BELLICKS FINANCE LIMITED
Tabora
01.2022 - Current
- Ensured compliance with lending policy and standards.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Trained employees on duties, policies and procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
2021
CRDB BANK
MOROGORO
07.2021 - 11.2025
- Utilized various software and tools to streamline processes and optimize performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisting customers with a wide range of services, including account opening and management, transactions, and financial services.
- Maintain knowledge of bank products and services, and ensure accurate and correct information to customers.
- Achieve the sales targets as assigned by the supervisor or branch manager.
- Identify and refer potential high-value customers to the respective officials.
MARKTING RESEARCH
AGRI GROW
MOROGORO
08.2020 - 10.2025
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Selling Agri grow products to farmers and peasants
- Site visiting.
- Promoting the use of hybrid seeds and fertilizers.
Accountant
BELLICKS FINANCE LIMITED
Tabora
01.2022 - 12.2022
- Resolved customer complaints professionally in accordance with company policy.
- Monitored cash flows and prepared weekly cash projections.
- Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
Education
Bachelor of Science - B.A IN AGRICULUTURAL ECONOMICS AND AGRI BUSINESS
SOKOINE UNIVERSITY OF AGRICULTURE
MOROGORO11-2021
NGAZA GIRLS SECONDARY
MWANZA05-2018
AMANI GIRLS SECONDARY SCHOOL
SINGIDA10-2015
QEDANG'ONYI PRIMARY SCHOOL
MANYARA06-2011
Skills
- Regulatory compliance
- Financial analysis
- Project management
- Employee training
- Customer service
- Process optimization
- Sales management
- Performance monitoring
- Sales team development
- Performance analysis
Timeline
General Manager
BELLICKS FINANCE LIMITED
01.2022 - Current
Accountant
BELLICKS FINANCE LIMITED
01.2022 - 12.2022
2021
CRDB BANK
07.2021 - 11.2025
MARKTING RESEARCH
AGRI GROW
08.2020 - 10.2025
Bachelor of Science - B.A IN AGRICULUTURAL ECONOMICS AND AGRI BUSINESS
SOKOINE UNIVERSITY OF AGRICULTURE
NGAZA GIRLS SECONDARY
AMANI GIRLS SECONDARY SCHOOL
QEDANG'ONYI PRIMARY SCHOOL