Winfrida Alexander Mwang'ombe
Dar es salaam
Summary
Results-oriented data analysis and customer service professional with extensive experience at UCMAS. Demonstrated leadership and problem-solving abilities, leading to significant improvements in customer satisfaction and operational efficiency. Proficient in communication and data interpretation, effectively driving projects to successful completion. Keen on leveraging analytical skills to further enhance business performance.
Overview
5
5
years of professional experience
Work History
ASISTANT SUPERVISOR
UCMAS
05.2022 - 09.2024
- Data collection and evaluations
- Giving information to parents
- Prepare materials needed at the school
- Follow up with the students
- Advising to parents on what is good for their children
- Collecting fees
- Giving materials
- Prepare budget for the different events
- Ensure good and sustainable environment to everyone during taking the program
Data Analyst
STANDARD CHARTED BANK
02.2022 - 05.2022
- Opening customers accounts
- Assist customers with bank account verification
- Promote the bank services to the customers in different area
- Mobile bank service assistance
Field officer
University of Dar es salaam
07.2019 - 10.2019
- Manage in writing reports and arrangement of calendar
- Survey in different areas by using metal indicator
- Coordinates communication, manage and arrange the meeting with villagers
- Handling the domestic activities and financial activities
Education
Bachelor of Arts - Archeology
University of Dar Es Salaam
Dar es Salaam, Tanzania01.2021
Advance Certificate of Secondary Education - PCB
Maria De Mattias High School
Dodoma, Tanzania01.2017
Certificate of Ordinary Level Secondary Education - Science subjects
DCT Mvumi Secondary School
Dodoma, Tanzania01.2014
Certificate of Primary Education -
Mkamba Primary School
Morogoro, Tanzania01.2010
Skills
- Customer care
- Sales
- Marketing
- Communication
- Report writing
- Preparations
- Problem solving
- Decision making
- Teamwork
- Leadership
- Data collection
- Interpretation
- Analysis
References
- Dr Frank Masele, PhD lecturer, University of Dar es Salaam, masele@udsm.ac.tz, 0679973973
- Lusungu Geophrey Makoga, Hydrogeologist Wami/Ruvu Basin Water Board( WRBWB), lusungu.makoga@wrbwb.go.tz, 0715319719
- Ester Kapufi, Nurse, Sikonge Hospital CDH (TABORA), esterkapufi@gmal.com, 0789255463
Hobbies and Interests
- Volunteering to social activities
- Traveling
- Watching news
- Surfing through internet
Languages
- Swahili
- English
Achievements And Awards
Project planning and management seminar attendance at University of Dar es Salaam
Timeline
ASISTANT SUPERVISOR
UCMAS
05.2022 - 09.2024
Data Analyst
STANDARD CHARTED BANK
02.2022 - 05.2022
Field officer
University of Dar es salaam
07.2019 - 10.2019
Bachelor of Arts - Archeology
University of Dar Es Salaam
Advance Certificate of Secondary Education - PCB
Maria De Mattias High School
Certificate of Ordinary Level Secondary Education - Science subjects
DCT Mvumi Secondary School
Certificate of Primary Education -
Mkamba Primary School
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