Summary
Overview
Work History
Education
Skills
Certification
Timeline
OperationsManager
William Scalion Ngalinda

William Scalion Ngalinda

Mwanza

Summary

Experienced Field Interviewer and Data Analyst with over 5 years of proven success in screening, enrolling, Data Collection, Data Analysis, R Programming, MYSQL, STATA, Data Visualization and conducting interviews with survey participants. Skilled in maintaining and safeguarding project equipment, resulting in a 100% equipment return rate. Committed to maintaining professional conduct while interacting with team members, interviewees, and the community, with a satisfaction rate of 95% from stakeholders. Proven ability to perform assigned tasks with high accuracy and attention to detail, resulting in a 98% data accuracy rate.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Data Quality Assessment Officer (Phase 2)

University of Maryland Baltimore (UMB)
Dar es Salaam
01.2024 - Current
  • Developing and implementing data quality assessment protocols and procedures.
  • Conducting regular audits and assessments of data collection processes and systems.
  • Collaborating with stakeholders to identify data quality issues and develop corrective actions.
  • Providing training and support to staff on data quality standards and best practices.
  • Analysing data quality trends and patterns to identify areas for improvement.
  • Monitoring data entry and ensuring adherence to data quality standards.
  • Participating in data validation exercises and data quality improvement initiatives.
  • Generating reports and presenting findings to management and relevant stakeholders.
  • Prepare and summarise DQA findings into a DQA report.
  • Other duties are required to accomplish the purpose of this assignment.
  • Skills Learnt: Data Collection in Hard to Reach Areas, Data analysis, Data Collection, Data Cleaning, Data visualisation, Interviewing, etc

Data Quality Assurance Officer

International Centre for Aids Care and Treatment Program (ICAP)
Mwanza
10.2023 - 11.2023
  • Conduct facility-based meeting to review the submitted data and orient staff on the indicators for TX_CURR verification, as well as the tools under the support of R/CHMTs.
  • Implement the provided guidance on data triangulation and standard operating procedures for TX_CURR verification exercise.
  • Review patient information and data collection and monitoring tools (source documents).
  • Review all clients that are TX_CURR to identify the status, phone number and mapque information.
  • Call and/or supervise expert clients to call clients that are current on ART(TX_CURR) Update the TX_CURR verification tool to get the new TX_CURR list.
  • Update all clients whose status is Dead and TO in the database.
  • Share the compiled list of TX_CURR with SIO Identify all clients attending the facility yet in the records appear as missing appointments and support HCWs to update accordingly.
  • Document all challenges associated with information recording, data entry and storage.
  • Provide daily feedback to facility authority.
  • Perform any other tasks as assigned by supervisor.
  • Skills Learnt: Data Collection in Hard to Reach Areas, Data analysis, Data Collection, Data Cleaning, Data recording, CTC2 Database, Interviewing, etc

Data Quality Assessment Officer

University of Maryland Baltimore (UMB)
Dar es Salaam
07.2023 - 08.2023
  • Lead a local team responsible for document verifications and data collection.
  • Review the data collected by the local team to ensure quality and comprehensiveness to address the data quality standards.
  • Serve as a point of escalation should some issues need clarification from IPs in concern.
  • Review each selected indicator against the pre-determined data quality standards, perform the DQA analysis, and complete the verification against the data quality standards and the functionality of the M&E system concerning the indicators covered in the DQA exercise.
  • Identify actionable recommendations to address data quality issues for IP.
  • Out of the cross-IP analysis, identify actionable recommendations to address data quality issues to IP.
  • Prepare and summarize DQA findings into a DQA report.
  • Other duties are required to accomplish the purpose of this assignment.
  • Skills Learnt: Data Collection in Hard to Reach Areas, Data analysis, Data Collection, Data Cleaning, Data visualization, Interviewing, etc

Appointment Setter (Remote)

Successful Media Limited
Dublin
04.2023 - Current
  • Analyzed sales data to identify trends and opportunities for sales growth, leading to a 3% increase in weekly sales volume.
  • Conducted research and engaged with over 30+ potential customers, resulting in a 5% increase in customer base within 3 weeks.
  • Maintained thorough knowledge of products and services, resulting in a 95% customer satisfaction rating for product knowledge and expertise.
  • Exceeded daily and weekly productivity goals for call time, appointments, and appointments set, averaging 50 calls per day and setting up 20 appointments per week.
  • Prepared and submitted accurate and timely reports, providing insights and recommendations for improved sales performance, resulting in a 20% increase in sales efficiency.
  • Skills Learnt: Interviewing, Client Screening, Organization, Project Management, etc.

Assistant Data Clerk

Centre of Excellence (COE), Baylor Tanzania
Mwanza
12.2018 - 03.2023
  • Collected data at 30+ outreach sites in 8 regions in the Lake Zone with a 95% compliance rate for program evaluation and reporting requirements.
  • Managed and processed 500+ records per week for the CTC2 database with 99% accuracy.
  • Prepared and entered source documents into the database, reducing data entry errors by 95%.
  • Proactively resolved issues with a 90% resolution rate within 24 hours, ensuring timely and accurate data entry.
  • Reviewed and corrected information for a 95% data quality rate and compliance with procedures.
  • Processed 200+ records per day and conducted data verification with a 98% accuracy rate.
  • Assisted in establishing and maintaining an effective records management system for a 30% improvement in data organization.
  • Generated reports with 100% accuracy to meet deadlines for analysis and decision-making.
  • Maintained strict confidentiality of sensitive information, ensuring zero data breaches or security incidents.
  • Received commendations for outstanding performance in completing job-related duties with flexibility and adaptability.
  • Skills Learnt: Data Collection in Hard to Reach Areas, Data analysis, Data Collection, Data Cleaning, Data visualization, MYSQL, Interviewing, Research in Clinical Settings, etc

Receptionist (Volunteer)

Centre of Excellence (COE), Baylor Tanzania
Mwanza
12.2014 - 11.2018
  • Greeted and welcomed 50+ patients and visitors daily, creating a positive and friendly environment for enhanced patient experience.
  • Oriented and guided 10+ new patients per week on COE activities, policies, and procedures, improving patient understanding and compliance.
  • Registered and accurately recorded patient information for 30+ patients daily, contributing to efficient patient record-keeping and billing processes.
  • Coordinated with Medical Records Clerk for patient file retrieval, ensuring smooth patient care coordination and reduced wait times.
  • Scheduled 25+ patient follow-up visits per week, effectively managing the appointment calendar and promoting continuity of care.
  • Provided timely information to clinicians about COE appointment status, facilitating effective scheduling and clinic operations management.
  • Handled 20+ telephone calls daily, providing professional and accurate information and ensuring excellent customer service.
  • Skills Learnt: Data Collection, Computer Use, Communication, Customer Care, etc.

Education

Certificate of Secondary School Education - undefined

Mwanza Secondary School
01.2014

Skills

  • Interviewing
  • Data management and organization
  • Electronic data entry and verification
  • Communication and issue resolution
  • Records management
  • Reporting and analysis
  • Confidentiality and compliance
  • Flexibility and adaptability
  • Data collection and compliance

Certification

  • Coursera, 2023-01-01, Advanced Data Analytics Professional Certificate, Data Analysis, Data science, Data visualization(DataViz), Exploratory Data analysis, Jupyter Notebook, Kaggle, Machine Learning, predictive Models, Python, Regression models, Statistical Analysis, Tableau, https://www.credly.com/badges/75361c54-6878-41e8-9025-5ae2340ec5b8
  • Coursera, 2023-01-01, IBM Cyber security Analyst Professional Certificate, Data Protection, Digital Forensics, Threat Management, Breaches, Cyber Attacks, Cyber security, Data Protection, Digital Forensics, Exposed Data, IBM New Collar, IBM Security, Incident Response, Network Defence Tactics, Penetration Testing, Phishing, Ransom ware, Scripting, Security Analyst, SIEM, Threat Intelligence, Threat Management, Vulnerability Scanning, https://www.credly.com/badges/885b16f8-c81b-4e63-a1a7-d5400e1c80e0/public_url
  • Coursera, 2022-11-01, Data Analytics Professional Certificate, Data Analytics, Database, Data Science, Data Visualization, Data cleaning, Data Analysis, Data Aggregation, Data Ethics, Data Calculation, MySQL, R programming, https://www.credly.com/badges/0a0338ab-536e-4b8c-ad15-485d41bde2be/public_url
  • Philanthropy University, 2022-11-01, Plan for Monitoring and Evaluation Certificate, Data Collection, Management, Analysis, Use, https://courses.philanthropyu.org/certificates/9e49d82d51a24bdeb8d9eac65d0de07a
  • LinkedIn Learning, 2022-08-01, Become Data Scientist Certificate, Data Analysis, Big Data, Data Visualization, Machine Learning, Statistics
  • University Computing Centre (UCC), 2019-03-01, Database Administration Certificate, SQL server, MS Access

Timeline

Data Quality Assessment Officer (Phase 2)

University of Maryland Baltimore (UMB)
01.2024 - Current

Data Quality Assurance Officer

International Centre for Aids Care and Treatment Program (ICAP)
10.2023 - 11.2023

Data Quality Assessment Officer

University of Maryland Baltimore (UMB)
07.2023 - 08.2023

Appointment Setter (Remote)

Successful Media Limited
04.2023 - Current

Assistant Data Clerk

Centre of Excellence (COE), Baylor Tanzania
12.2018 - 03.2023

Receptionist (Volunteer)

Centre of Excellence (COE), Baylor Tanzania
12.2014 - 11.2018

Certificate of Secondary School Education - undefined

Mwanza Secondary School

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William Scalion Ngalinda