Outlet Cashier
DAR ES SALAAM SERENA HOTEL
03.2025 - Current
- Developed effective rapport with diverse clientele, fostering a welcoming atmosphere that encouraged continued patronage.
- Assisted in increasing sales by upselling promotional items and informing customers of current deals.
- Enhanced customer satisfaction by efficiently processing transactions and maintaining a clean, organized workspace.
- Participated in ongoing professional development opportunities to stay updated on industry trends and best practices for cash handling.
- Maintained accurate financial records by balancing the cash drawer daily and resolving discrepancies promptly.
- Handled high-volume periods calmly, prioritizing tasks effectively while maintaining efficiency at the register.
- Exceeded company goals by maintaining a high degree of accuracy in all transactions, reflecting a strong attention to detail and commitment to excellence.
- Supported new team members through on-the-job training about cashier procedures and company guidelines.
