William Chaula
Dar es Salaam,TANZANIA
Summary
Offering strong leadership and problem-solving skills with background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments. Ready to use and develop skills in strategic planning, communication, and resource management.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Polytra Tanzania Limited
Dar es Salaam, Tanzania
12.2019 - Current
- Coordinated client and stakeholder communications to achieve mutually beneficial outcomes.
- Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
- Implemented innovative strategies to increase product reach and visibility.
- Ensured timely delivery of services and products as per customer requirements.
- Identified potential business opportunities by analysing market trends.
- Devised target customer strategies to meet business growth and profit objectives.
- Played a crucial role in developing new business partnerships.
- Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
- Streamlined communication process between company and key clients.
- Collaborated with marketing department to develop impactful promotional strategies.
- Planned logistical operations for safe transportation, storage and sale of goods.
- Reported on account progress, targets and forecasts and sought solutions to performance issues.
Security and Logistics Officer
Polytra Tanzania Limited
Dar es Salaam, Tanzania
10.2014 - 12.2019
- Secured cash and valuables against on-property loss or interference during transport.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Inspected access points for signs of tampering and secured against misuse.
- Upheld strict access controls for ensuring building security.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Collaborated with local law enforcement agencies for enhancing site security measures.
- Managed lost property system effectively, returning items to rightful owners promptly.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Coordinated with other officers on shift changes smoothly and effectively.
- Investigated alarms and incidents with rigorous evidence collection.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Created hazard-free environment by reporting on building damage and irregularities.
- Worked in security control room to continuously monitor CCTV feeds.
Logistics controller
Polytra Tanzania Limited
Dar es Salaam, Tanzania
12.2014 - 12.2015
- Directed daily operations to achieve maximum output and reduce costs.
- Developed robust transportation routes to reduce delivery times.
- Administered expenditure, preventing budget overages with successful control strategies.
- Consistently met company and department objectives within budget and time constraints.
- Improved operational performance through tactical policy, process and procedure planning.
- Developed lasting relationships with employees, peers, upper management and outside vendors.
- Troubleshot and formulated strategies for logistical risks.
- Organised delivery and acquisition of raw materials for business use.
- Optimised distribution networks, improving overall operational efficacy and speediness of deliveries.
- Coordinated logistics operations according to stakeholder, supplier and client needs.
- Improved supply chain efficiency by implementing advanced logistics strategies.
- Collated logistics-related information for analysis and process improvement.
- Liaised with clients, resulting in strengthened business relationships.
- Overhauled existing systems to increase accuracy, reducing costs and waste.
- Trained new staff on company's logistic procedures, contributing to a more efficient workflow.
- Liaised with customers and other departments to plan timely transportation of goods.
- Educated teams on best practices to improve logistics operations and performance.
Education
Masters of science in Logistics and Transport Management
National Institute of Transport
Dar es Salaam, Tanzania 11.2023 -
Bachelor of Engineering in Eletronic's and Telecommunication
Dar es Salaam Institute of technology
Dar es Salaam, Tanzania 07.2014 - 12.2017
Ordinary Diploma in Electronics and Telecommunication Engineering
Dar es Salaam Institute of Technology
Dar es Salaam, Tanzania 07.2009 - 12.2012
CSSE - Ordinary Level
Azania Secondary School
Dar es Salaam, Tanzania 01.2001 - 12.2004
Short course - National Occupational Safety and Health (NOSHC) Module 1
Occupational Safety and Health Authority (OSHA)
Dar es Salaam, Tanzania 04.2022 - 04.2022
Short Course - National Occupational Safety and Health Module 2
Occupational Safety and Health Authority (OSHA)
Dar es Salaam, Tanzania 12.2022 - 12.2022
Short Course - Risk Assessment
Occupational Safety and Health Authority (OSHA)
Dar Es Salaam, Tanzania 10.2020 - 10.2020
Short Course - Safety on Working at Height
Occupational Safety and Health Authority (OSHA)
Dar es Salaam, Tanzania 09.2013 - 09.2013
Skills
- Leadership skills
- Profit & Loss analysis
- Customer relations
- SOP development
- Effective communication
- Employee performance analysis
- Market research techniques
- Continuous Improvement implementation
- Budgeting and financial planning
- Contract negotiation and administration
- Electrical engineering
- Telecommunications infrastructure
- IT support
- Hardware simulation
- Software-Defined Networking
- Decision making
- Wireless networking
- Teamwork skills
- Fire safety inspections
- Data analysis
- Risk Management
- Fire safety knowledge
- Public speaking
- Safety training
- OSHA regulations
- Risk Assessment
- Quality control procedures
- Risk awareness
- ISO 45001 standards familiarity
- Risk Assessments
Languages
English
Fluent
Affiliations
- Reading
Timeline
Masters of science in Logistics and Transport Management
National Institute of Transport
11.2023 -
Short Course - National Occupational Safety and Health Module 2
Occupational Safety and Health Authority (OSHA)
12.2022 - 12.2022
Short course - National Occupational Safety and Health (NOSHC) Module 1
Occupational Safety and Health Authority (OSHA)
04.2022 - 04.2022
Short Course - Risk Assessment
Occupational Safety and Health Authority (OSHA)
10.2020 - 10.2020
Operations Supervisor
Polytra Tanzania Limited
12.2019 - Current
Logistics controller
Polytra Tanzania Limited
12.2014 - 12.2015
Security and Logistics Officer
Polytra Tanzania Limited
10.2014 - 12.2019
Bachelor of Engineering in Eletronic's and Telecommunication
Dar es Salaam Institute of technology
07.2014 - 12.2017
Short Course - Safety on Working at Height
Occupational Safety and Health Authority (OSHA)
09.2013 - 09.2013
Ordinary Diploma in Electronics and Telecommunication Engineering
Dar es Salaam Institute of Technology
07.2009 - 12.2012
CSSE - Ordinary Level
Azania Secondary School
01.2001 - 12.2004
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