Hi, I’m
VINODKUMAR GOLLA
HYDERABAD
Summary
Detail-oriented Laboratory Manager highly effective at keeping laboratories running smoothly and efficiently. Knowledgeable about managing supplies, equipment and Facilities. Pursuing new professional challenges with the opportunity to make a positive impact on laboratory operations and research success. TOTAL EXPERIENCE As A Manager : 3 Years As A Technician : 10 Years Skills Computer literacy, Customer service, Time management, Communication skills Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
years of professional experience
Work History
VINOD KUMAR GOLLA
Lab Manager Operations & Technical
2023.04 - Current (1 year & 5 months)
Job overview
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Launched quality assurance practices for each phase of development
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
- Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.
- Set and oversaw quality assurance guidelines for laboratory work.
- Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
HEALTHIANS LAB
Lab Operations Manager
2022.01 - 2023.03 (1 year & 2 months)
Job overview
- Analysis of Complaints: a
- Analysis of Complaint resolution
- B
- Coordinating with Consultant/HoD for closure of complaints
- C
- Updating the Complaint Tracker to present in quality indicators
- TAT Monitoring: a
- Batch wise update on TAT and pending sample status to the reporting authorities
- B
- Generation of Daily & Monthly TAT reports and taking the review comments of the Consultant/HoD
- C
- Informing TAT delays to the Collection centres whenever required
- Stock/Inventory Management: a
- Independent analysis of Stock requirements during the time of Indent to prevent knee jerk indents and excessive stock
- Procurements and updating the same to the reporting authority b
- Ensuring Stock FIFO (First In First Out)
- C
- Planning the consumption of Short expiry kits/ excess stock arising due to unavoidable circumstances
- D
- Real time analysis of Stock which includes frequent physical verification and concurrent addressing of the issues in the
- Department e
- Coordinating with Central stores to ensure uninterrupted supply of Inventory
- Equipment Management: a
- Commissioning, Installation and Initial Validations as per the SOP
- B
- Maintaining AMC & CMC quotes and its related activities and forwarding to biomedical department after Lab Director's approval
- C
- Coordination with Service Providers for timely Calibrations
- D
- Monitoring Daily/Weekly/Monthly Maintenance of the equipment’s and scheduling Preventive Maintenance Calibrations as per the institution Requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Increased profit by streamlining operations.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Devised processes to boost long-term business success and increase profit levels.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
VIJAYA DIAGNOSTIC CENTER
Assistant Manager
2020.04 - 2022.01 (1 year & 9 months)
Job overview
- Analysis of Complaints: TAT Monitoring: Stock/Inventory Management: Equipment Management: Technical Management:
- Served all in-line customers in a timely manner
HUMMANN SPECIALITY DIAGNOSTICS
TECHNICAL MANAGER
2019.01 - 2020.04 (1 year & 3 months)
Job overview
- Maintains medical laboratory equipment performance by establishing quality standards; developing operations, quality, and troubleshooting procedures; ensuring staffcompliance; certifying instrument performance; arranging equipment replacement, service,and repair
- Maintains medical laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies;verifying receipt of supplies
- Maintains medical laboratory staff by recruiting, selecting, orienting, and trainingemployees
- Resolves problems by consulting with pathologists, other laboratory managers, Technical coordinators, laboratory directors, physicians, nurses, and other health careprofessionals; attending committee meetings
- Completes operational requirements by scheduling and assigning employees;following up on work results
Fernandez Hospital
LAB TECHNICIAN
2014.04 - 2019.01 (4 years & 9 months)
Job overview
- Maintained strict aseptic elds when collecting biological samples, minimizing staffand patient infection risks
- Analyzed bodily uids with laboratory equipment and detected anomalies related todiseased states or acute injuries
- Assisted with safe transfusions by conducting tests and completing blood counts
- Located disease markers and outlined ndings in thorough reports for clinicians
- Worked with pathologist to isolate abnormalities and narrow down likely diagnoses
- Identifyed microorganisms present in samples and cultivated strains to support clinicaldiagnostics
- Kept laboratory equipment clean and in good working order for optimal functionalityand longevity
- Handled specimens according to laboratory protocols to maximize accuracy andprecision of results
- Analyzed experiment and test results to validate adherence to standards andspecications
- Set up, maintained and veried sterility of lab equipment and tools
- Used coordination and planning skills to achieve results according to schedule
A TO Z DIAGNOSTIC CENTER, WARANGAL
LAB TECHNICIAN
2008.08 - 2014.03 (5 years & 7 months)
Education
DR NTR HEALTH UNIVERSITY , Vijayawada, Andhra Pradesh
BSC from MEDICAL LAB TECHNOLOGY
12.2013
ASIAN INSTITUTE OF MEDICAL LABORATORY TECHNOLOGY
04.2008
Skills
- Corrective Actions
- Operational Efficiency
- Office Operations
- Quality Production
- Industry Trends
- Lab Testing Procedures
- Good laboratory practice(GLP)
- ISO 15189 Quality Management
- Statistical Analysis
- Lab Equipment Calibration
- Handling Materials
- Analyze Test Results
Timeline
Lab Manager Operations & Technical
VINOD KUMAR GOLLA
2023.04 - Current (1 year & 5 months)
Lab Operations Manager
HEALTHIANS LAB
2022.01 - 2023.03 (1 year & 2 months)
Assistant Manager
VIJAYA DIAGNOSTIC CENTER
2020.04 - 2022.01 (1 year & 9 months)
TECHNICAL MANAGER
HUMMANN SPECIALITY DIAGNOSTICS
2019.01 - 2020.04 (1 year & 3 months)
LAB TECHNICIAN
Fernandez Hospital
2014.04 - 2019.01 (4 years & 9 months)
LAB TECHNICIAN
A TO Z DIAGNOSTIC CENTER, WARANGAL
2008.08 - 2014.03 (5 years & 7 months)
DR NTR HEALTH UNIVERSITY
BSC from MEDICAL LAB TECHNOLOGY
ASIAN INSTITUTE OF MEDICAL LABORATORY TECHNOLOGY
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