VINCENT PASCHAL ZAWADI
Sales Officer
DAR ES SALAAM,Sinza
Summary
Sales Officer with strong background providing team leadership, creating brand vision and strategizing sales distribution channels. Expert at growing business by attracting new clients, interested investors and strategic partners. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Officer
Icea lion
08.2022 - Current
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Prepared sales reports with informative graphs and charts to outline key data.
- Updated and maintained websites to drive conversion rates as well as business and consumer sales.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Sales Officer
SMOLLAN TANZANIA
11.2021 - 07.2022
- Identified and qualified new distributors to increase market share in key territories.
- Implemented use of Facebook, Twitter and Instagram platforms for product marketing and promotion.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Responded to customer needs by answering questions and providing detailed information about Lipa Number Product.
- Recommended and implemented strategic initiatives targeting new business to increase sales 25% per week
Customer Care Representative
ISON BPO LIMITED
02.2021 - 11.2021
- Responded to customer needs through competent customer service and prompt problem-solving.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Cross-trained and backed up other customer service managers.
- Trained new personnel regarding company operations, policies and services.
- Followed-through on all critical inter-departmental escalations to increase more than 5% customer per day
- Responded proactively and positively to rapid change.
- Educated customers about billing, payment processing and support policies and procedures.
Store Assistant
MWANAMBOKA HAULAGE COMPANY LIMITED
01.2018 - 08.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Established and maintained professional relationships with customers to increase trust and rapport.
- Answered questions about store policies and addressed customer concerns.
- Worked with loss prevention in monitoring shopper behavior.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Internship Student
BIG MOYO COPORATIVE COMPANY
03.2016 - 07.2016
- Sorted, organized, and maintained files.
- Prepared project presentations and reports to assist senior staff.
- Provided project progress updates and proposed solutions to issues.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Content Developer
- Cinematography
IT Technician
TANZANIA PORT AUTHORITY
03.2014 - 02.2015
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and Desktop.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Set up and maintained user accounts and client access.
- Linked computers to network and peripheral equipment.
- Recovered critical information from data back ups to restore functionality.
Education
Bachelor of Arts - FILM AND TELEVISION STUDIES
UNIVERSITY OF DAR ES SALAAM
DAR ES SALAAM07.2017
No Degree - Information Technology
INSTITUTE FOR INFORMATION TECHNOLOGY
DAR ES SALAAM, TANZANIA08.2012
No Degree - CERTIFICATES OF ADVANCE SECONDARY
KAWOMBE MEMORIAL SENIOR SECONDARY SCHOOL
KAMPALA, UGANDA11.2010
No Degree - O LEVEL CERTIFICATES
MAKERERE MODERN SECONDARY SCHOOL
KAMPALA, UGANDA09.2008
Skills
- Competitor Analysis
- Sales Performance Analysis
- Meeting Arrangements
- Customer Consultations
- Customer Implementation
- Sales Team Leadership
Accomplishments
- Supervised team 3 staff members.
- Collaborated with team of five (5) member in the development of Lipa Number by Vodacom
Languages
Swahili
Native language
English
Intermediate
B1
German
Beginner
A1
Chinese (Mandarin)
Beginner
A1
Additional Information
REFERENCES
Name: Dr.Julius .T. Sikuku
Position: Department of Obstetrics and Gynecology (Bagamoyo)
Phone: +255 713446035
Email: juliusksk@gmail.com
Name: Hassan Singano
Position: HR Manager Smollan Tanzania
Phone: +255763895923
Email: hassan.singano@smollan.com
Farming
I used to grow several types of hot peppers and sell them in the UK market through my own farming firm, but following the Corona disaster, I suffered a significant loss that forced me to take a long break from farming. I also used to grow okra and watermelon, which I sold at the local market, but we often run into price problems there. Therefore, during my farming career, I oversaw 20 hecka and 8 employees. So, via farming, I am exposed to a variety of challenges that teach me how to overcome obstacles in other aspects of farming and out of farming.
Timeline
Sales Officer
Icea lion
08.2022 - Current
Sales Officer
SMOLLAN TANZANIA
11.2021 - 07.2022
Customer Care Representative
ISON BPO LIMITED
02.2021 - 11.2021
Store Assistant
MWANAMBOKA HAULAGE COMPANY LIMITED
01.2018 - 08.2019
Internship Student
BIG MOYO COPORATIVE COMPANY
03.2016 - 07.2016
IT Technician
TANZANIA PORT AUTHORITY
03.2014 - 02.2015
Bachelor of Arts - FILM AND TELEVISION STUDIES
UNIVERSITY OF DAR ES SALAAM
No Degree - Information Technology
INSTITUTE FOR INFORMATION TECHNOLOGY
No Degree - CERTIFICATES OF ADVANCE SECONDARY
KAWOMBE MEMORIAL SENIOR SECONDARY SCHOOL
No Degree - O LEVEL CERTIFICATES
MAKERERE MODERN SECONDARY SCHOOL
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