Villa Okolla
DAR ES SALAAM
Summary
Results oriented Business Development Consultant with 10+ years of experience in the corporate industry, which include areas of Business development, Service Delivery and consultancy,hardware and solutions sales, project management, customer acquisition and retention, customer relations, and administration work demonstrated history of working in the information technology and services industry.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Business Consultant(ERP & Other Related Software')
EPHOD CONSULTING
DAR ES SALAAM , TANZANIA
07.2023 - Current
- Collected, tracked and evaluated current business and market trend data.
- Defined and managed project implementation lifecycles clarifying deployment standards, managing resources and adhering to strict deadlines.
- Identified needs of customers promptly and efficiently.
- Developed and presented business plans for clients to assist in the decision-making process.
- Generated thorough and useful reports for use in business decision-making.
- Assisted with creating marketing campaigns to increase sales and brand awareness.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Organized client meetings to provide project updates.
- Spoke with business customers and presented payment card offerings to help businesses streamline expense management and improve cash flow.
- Identified target customers and developed forward-thinking sales and marketing plans to promote company growth.
- Explored potential partnerships between companies as a way of expanding marketshare.
- Coached employees on best practices in order to improve their job performance.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
New Business Sales - SAP Business One Consultant
Seidor Africa
Dar Es Salaam , TANZANIA
07.2018 - 05.2023
- Owned revenue figures, drove sales and closed the most deals in the region and brought on board accounts that the business was prospecting for years
- Identified, pre-qualified, classified and approached potential leads that would become potential buyers and consumers of the SAP Business One software.
- Determined consumer needs to provide products and services appealing to larger market.
- Revolutionized the workforce through constant, motivation, supervision, and training.
- Involved in the sales strategy development and execution, ensured personal targets are met and supported the team towards the common goal.
- Created and enhanced business relationships with all potential clients interacted with in pursuit of new and existing business.
- Drafted and presented business solutions proposals and negotiated and closed business deals.
- Participated in training and mentoring new hires to bring new team members up to speed.
- Worked closely with the technical presales team in solution scoping and positioning to ensure customer expectations were appropriately met and aligned with the delivery team.
- Involved in account management activities including measuring customer success and working with the SAP Global Marketing team to publish the case studies.
- Involved in account management for Existence base customer to ensure we retain the customers
- Monitored contract requirements, invoices and receivables to keep books in order.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Drafted proposals outlining solutions to identified issues in the organization.
- Engaged in regular professional development activities such as attending webinars or reading relevant literature in order to stay abreast of current trends in the consulting industry.
- Played role in HR coordination for newly recruited team in country
- Worked with cross-functional teams to achieve goals.
Senior Business Development Manager
Infosys IPS (T) LTD
DAR ES SALAAM, TANZANIA
05.2004 - 04.2018
- Oversaw regional and local sales managers and staff.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Tracked monthly sales to generate reports for business development planning.
- Identified opportunities for growth within existing accounts as well as new markets.
- Developed comprehensive presentations outlining products and services features and benefits.
- Promoted products at trade shows across region, connecting with prospects and improving market penetration.
- Maintained professional network of potential clients and business opportunities.
- Oversaw daily operations of the sales department including budgeting, forecasting and staffing needs.
- Analyzed competitor activity to develop competitive pricing models for potential clients.
- Executed and created strategic sales plans to expand customer base and extend global reach.
- Assisted in developing pricing strategies that optimize profits while maintaining customer loyalty.
- Attending SLA meeting with key clients and monitoring the service level to ensure the services offered meet the SLA requirement.
Marketing and Sales Manager
Berith Consultants (T) LTD- WEBTRIBE TECHNOLOGIES
DAR ES SALAAM, TANZANIA
01.2004 - 05.2004
- Directed and coordinated products, services and sales activities.
- Facilitated communication between sales team members by providing regular updates on progress towards goals.
- Setting and maintaining company targets.
- Develop and implement strategic plans to sale and market the products and services.
- Fostering positive relationships with customers and vendors
- Conducted training to sales team and this was adapted as the company practice.
- Programmed days to day office operations.
- Managed all the office facilities and procurement process.
- Established relationships with vendors and suppliers in order to ensure timely delivery of goods at competitive prices.
- Created content for brochures, websites, email campaigns, press releases, and other marketing materials.
- Resolved customer complaints regarding sales and service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Diploma - Diploma IT in Business (DBIT)
University of Dar Es Salaam –University - COMPUTER
DAR ES SALAAM 07-2019
BBA - Bachelor of Business Administration
Tumaini -University-Iringa
IRINGA 11-2001
Skills
- Customer Service Management
- Business Analysis
- Planning and Execution
- Vendor Collaboration
- Organizational Development
- Business Development
- Training and Mentoring
- Account Retention
- Human Resources Management
- Operations Management
- Negotiation Competency
- Report Preparation
- Presentation Skills
- Performance Improvement
Certification
Boyum Usability Certification
SAP Partner Training and Several Sales Training
Odoo ERP Training and Certification
Payspace - HR & Payroll - Sales
Power B1 - Clarity by Seidor - Sales Training
JAMBO Pay -Payment Gateway Payment systems, Management systems, Card based systems and systems integrations- Training and Enablement
Dell Partner Requirement Certification (For Gold Partners, 7Dell Expert Team
Enterprise Solution Management, Dell Expert Team (Paris France)
Dell Software (DSG) Client Expert, Online Certifications, DSM
Dell Storage Client Expert, Online Certifications, DSM
Other Software Certification, 2010-2013 (Cyberoam, Microsoft, Adobe and Kaspesky) Online Certifications, DSM
Timeline
Business Consultant(ERP & Other Related Software')
EPHOD CONSULTING
07.2023 - Current
New Business Sales - SAP Business One Consultant
Seidor Africa
07.2018 - 05.2023
Senior Business Development Manager
Infosys IPS (T) LTD
05.2004 - 04.2018
Marketing and Sales Manager
Berith Consultants (T) LTD- WEBTRIBE TECHNOLOGIES
01.2004 - 05.2004
Diploma - Diploma IT in Business (DBIT)
University of Dar Es Salaam –University - COMPUTER
BBA - Bachelor of Business Administration
Tumaini -University-Iringa
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