Victor P. Kassa
Dar es Salaam
Summary
Highly Skilled & Reliable Geographical Information Systems (GIS) and Mobile Mapping Expert with Solid Background in Computing & Information Technology (ICT), Customer Relationship Management (CRM), Relational Database Management System, Project Management As well as Monitoring and Evaluation (M&E). Additional Skills Related with Transport & Logistics "V.I.P Grade II Advanced Defensive Driving & Techniques" I Excel in Collaborating with Numerous Teams to Provide Innovative Solutions for Informed Decision Making in any Organization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Program Manager
African Pulses Limited
Dar es Salaam
01.2025 - Current
- Budgeting & Financial Oversight
- Team & Resource Management
- Reporting Writing & Documentation
- Program Planning & Stakeholder Management
- Quality Assurance & Coordination of Activities
GIS and Database Specialist
Tanzania Land Tenure Assistance (LTA-NGO)
Iringa
03.2021 - 12.2023
- Installation of GIS Software and MAST Local Server Configurations
- Downloading of Satellite Imagery Using SAS Planet and Google Earth Pro
- Project Setups Including Attribute and Spatial Data configurations into DMI System
- Corrected spatial and non-spatial data of land parcels using the DMI system
- Processing Land Records Using PostgreSQL, QGIS, and DMI system
- Management and Maintenance of MAST Local Server that Convey Land Information
- Presenting of Land Records Using QGIS, PostgreSQL, MS Excel, and the DMI system
- Preparation of Tiles and MB-Tiles for Mapping and Adjudication Activities
- Management of Raster and Vector Data for Data Management Infrastructure (DMI System)
- Managing of System Users and Land Information Systems
GIS Officer
DAI Global LLC - (LTA-USAID Project)
Iringa
05.2017 - 12.2019
- Installation, Configuration, and Diagnosis of GIS and Mapping Systems
- Performing Weekly Data Backups into MAST Servers Using PostgreSQL
- Configuration and Setting up of Android Tablets for Field work activities
- Preparation and Printing of Maps Using ArcGIS and QGIS
- Creation and Management of Users in the DMI system
- Preparation of Mb-Tiles and Google Map Tiles for the Geo Server Web Applications
- Spatial and non-Spatial Data Correction Using ArcGIS, QGIS, and the DMI system
Field Surveyor Assistant
Private Forestry Programme (PFP)
Iringa
12.2016 - 01.2017
- Utilization of Android Phone to Accurately Record Parcel Woodlot Boundaries
- Conducted Measurements on Sample Plot's and Recorded Woodlot-Related Attributes
- Deployment of ODK Collect to Data Capture for Woodlot Owners
GIS and Field Supervisor
NRECA International - (MCC and REA Project)
Dar es Salaam
12.2015 - 05.2016
- Project Setups and Providing Support to Field Assistants/Enumerators
- Collection of Data Using OSMAnd and ODK Collect
- Installation and Diagnosis of GIS Systems such as ArcGIS and Google Earth Pro
- Preparation and Configuration of Android Tablets for Field Survey Activities
- Preparation of Google Map Tiles and MB-Tiles
- Conversation and Processing of Raster and Vector Data for Field Activities
Customer Care Service Representative
Dar es Salaam Water and Sewerage Corporation (DAWASCO)
Dar es Salaam
04.2011 - 08.2013
- Answering inbound calls and responding to customer inquiries
- Providing accurate information about products, services, or policies
- Handling complaints and resolving issues efficiently
- Assisting customers with troubleshooting and resolving technical problems
- Escalating complex issues to the appropriate department
- Logging customer interactions and updating records in the system
- Keeping track of call details for quality assurance and follow-ups
- Promoting products or services when appropriate
- Meeting sales targets through outbound calls or customer interactions
- Managing high call volumes professionally
- Following call scripts and guidelines to maintain consistency
- Working with colleagues and supervisors to improve service delivery
- Participating in training and team meetings to stay updated on policies
IT Technician (Internship-Program)
Tanzania Broadcasting Corporation (TBC)
Dar es Salaam
06.2010 - 03.2011
- Providing Accurate and Efficient Support to End-Users
- Installation and Configuration of New Peripheral Devices
- Installation, Configuration, and Troubleshooting of ICT Infrastructures
- Diagnosis and Resolved Computer System Faults
Education
Masters - Applied Project Management
Tanzania Institute of Project Management (TIPM)
Dar es Salaam, Tanzania04.2025
Bachelor of Science - Geo-Informatics
University of Bagamoyo
Dar es Salaam, Tanzania01.2015
Diploma - Computing and Information Technology
University of Dar es Salaam Computing Center (UCC)
Dar es Salaam, Tanzania01.2010
Certificate - Computing and Information Technology
University of Dar es Salaam Computing Center (UCC)
Dar es Salaam, Tanzania01.2008
Certificate of Secondary School Education -
Tabata Secondary School
Dar es Salaam, Tanzania01.2004
Skills
- Communication & Interpersonal Skills
- Customer Care Service
- Business Skills
- Internet & Web Browsing Skills
- Microsoft Office
- Data Entry
- Data Collection & Data Processing Skills
- Mobile Mapping
- Time Management & Prioritizing Skills
- Adaptability Skills
- Project Event Management
- Defensive Driving
- GPS Navigation for Real-Time Road Maps
- Vehicle Maintenance
- Traffic Rules & Regulations
- Monitoring & Evaluation
- Report Writing & Reading Skills
Certification
I, Victor P. Kassa, Certifying that the information provided in this resume is accurate and it reflects my qualifications.
Training
- VIP Grade Two Advanced Driving, 06/01/24, 07/31/24, National Institute of Transport (NIT), Dar es Salaam, Tanzania
- The 5th International Workshop on GIS Technology and Application, 12/01/22, 12/31/22, Chinese Society for Geodesy Photogrammetry and Cartography, Online
- Basic Driving School Course, 07/01/20, 07/31/20, Iringa Driving School, Iringa, Tanzania
- Ethics and Anti-Harassment, 07/01/19, 07/31/19, Development Alternative INC (DAI), Iringa, Tanzania
- IT Security Awareness, 09/01/18, 09/30/18, Development Alternative INC (DAI), Iringa, Tanzania
- Forest Plantation and Land Cover Mapathon, 10/01/16, 10/31/16, University of Dar es Salaam (UDSM), Dar es Salaam, Tanzania
- GIS Basic Training (ArcGIS 9.3), 03/01/13, 03/31/13, Hamburg Wasser, Dar es Salaam, Tanzania
- Introduction to Mobile Application Development Using Java, 08/01/12, 08/31/12, University of Dar es Salaam (UDSM), Dar es Salaam, Tanzania
- Computer Networking's, 08/01/10, 08/31/10, Cisco Networking Academy, Dar es Salaam, Tanzania
- Customer Care Proficiency Course, 12/01/10, 12/31/10, Marketing Class Tanzania, Dar es Salaam, Tanzania
Recommenders
- Mr. Thomas Geriga Yango, Principal Driver, Tanzania Communication Regulatory Authority (TCRA), P.O. Box 474, Dar es Salaam, Tanzania, +255 (0) 659 262 681, tclever1born@gmail.com
- Nyenshile Deogratius, Team Leader Technical Unit, Tanzania Revenue Authority (TRA-HQ), Dar es Salaam, Tanzania, +255 (0) 755 689 292, Deogratius.Nyenshile@tra.go.tz
- Dr. Faustine Masunga (PhD), Head of Field Department, National Institute of Transport (NIT), Dar es Salaam, Tanzania, +255 (0) 766 020 272, faustine.masunga@nit.ac.tz
Timeline
Program Manager
African Pulses Limited
01.2025 - Current
GIS and Database Specialist
Tanzania Land Tenure Assistance (LTA-NGO)
03.2021 - 12.2023
GIS Officer
DAI Global LLC - (LTA-USAID Project)
05.2017 - 12.2019
Field Surveyor Assistant
Private Forestry Programme (PFP)
12.2016 - 01.2017
GIS and Field Supervisor
NRECA International - (MCC and REA Project)
12.2015 - 05.2016
Customer Care Service Representative
Dar es Salaam Water and Sewerage Corporation (DAWASCO)
04.2011 - 08.2013
IT Technician (Internship-Program)
Tanzania Broadcasting Corporation (TBC)
06.2010 - 03.2011
Masters - Applied Project Management
Tanzania Institute of Project Management (TIPM)
Bachelor of Science - Geo-Informatics
University of Bagamoyo
Diploma - Computing and Information Technology
University of Dar es Salaam Computing Center (UCC)
Certificate - Computing and Information Technology
University of Dar es Salaam Computing Center (UCC)
Certificate of Secondary School Education -
Tabata Secondary School
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