VERONICA JOSEPH
DAR ES SALAAM,TANZANIA
Summary
Hardworking Operations Assistant with flexible, proactive work ethic offers experience in team coordination and customer support. Adapts to office and operations support tasks for well-rounded assistance in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
OPERATIONS ASSISTANT
TURKIYE VISA APPLICATION CENTRE
DAR ES SALAAM , TANZANIA
01.2023 - Current
- Assisted with day-to-day operations of facility, including scheduling and customer service.
- Alerted senior staff of upcoming critical tasks and deadlines.
- Compiled operational data and prepared reports, presentations and correspondence.
- Assisting applicants with application operations in the consular procedure system.
SALES AND MARKETING REPRESENTATIVE
JOO AFRICA COMPANY LIMITED
DAR ES SALAAM , TANZANIA
03.2022 - 12.2022
- Delivered superior customer service by making information readily available and actively listening to customer needs and concerns..
- Met and regularly exceeded sales quotas and targets.
- Promoting the company’s existing brands and introducing new products to the market
ADMINISTRATIVE ASSISTANT
BLOSSOM ISLAND INTERNATIONAL SCHOOL
ARUSHA , TANZANIA
05.2021 - 01.2022
- Received, sorted and distributed incoming mail.
- Assisted managers in compiling and organising materials for meetings.
- Kept and maintained accurate filing system for preservation of office information.
- Provided printing, photocopying scanning support to colleagues.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
Education
Bachelor of Arts - INTERNATIONAL RELATIONS
THE OPEN UNIVERSITY OF TANZANIA
TANZANIA ADVANCED CERTIFICATE OF SECONDARY EDUCATION - PHYSICS, GEOGRAPHY AND MATHEMATICS
IFUNDA TECHNICAL SECONDARY SCHOOL
IRINGA, TANZANIA 07.2019 - 05.2021
CERTIFICATE OF SECONDARY EDUCATION - SCIENCE
KISIMIRI SECONDARY SCHOOL
ARUSHA, TANZANIA 01.2015 - 11.2018
Skills
- Document management
- Administrative support
- Meeting support
- Inter-office communications
- Data entry
- Prioritisation and time management
Languages
English
Fluent
Swahili
Native
Turkish
Intermediate
Arabic
Elementary
Timeline
OPERATIONS ASSISTANT
TURKIYE VISA APPLICATION CENTRE
01.2023 - Current
SALES AND MARKETING REPRESENTATIVE
JOO AFRICA COMPANY LIMITED
03.2022 - 12.2022
ADMINISTRATIVE ASSISTANT
BLOSSOM ISLAND INTERNATIONAL SCHOOL
05.2021 - 01.2022
ADVANCED CERTIFICATE OF SECONDARY EDUCATION - PHYSICS, GEOGRAPHY AND MATHEMATICS
IFUNDA TECHNICAL SECONDARY SCHOOL
07.2019 - 05.2021
CERTIFICATE OF SECONDARY EDUCATION - SCIENCE
KISIMIRI SECONDARY SCHOOL
01.2015 - 11.2018
Bachelor of Arts - INTERNATIONAL RELATIONS
THE OPEN UNIVERSITY OF TANZANIA
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