VENESSY CHILAMBO

As the Country Retail Manager at Puma Energy Tanzania, I am responsible for leading and managing all retail operations. This includes providing strategic direction, overseeing implementation plans, managing budgets, and monitoring dealer performance. As a strong and flexible leader, I head the retail team nationwide and collaborate effectively within a matrix organization. I am deeply committed to delivering an annual Retail EBITDA of 7 million dollars.

With over 17 years of experience as a performance-oriented Sales and Marketing Leader, I have an exceptional record of achievement. I am enthusiastic, motivated, and skilled at maintaining strong client relations. My outstanding communication skills, exceptional problem-solving abilities, and excellent negotiation skills enable me to identify and capitalize on emerging market trends and revenue opportunities.

• Achieved a 56% growth in the Retail Business through the implementation of an effective strategy, resulting in improved performance for Puma Energy Tanzania from 2019 to 2023.
• Awarded the title of "Best Performance Retail Manager - Africa Region of the Year" in the year 2022.
• Successfully delivered a 17% revenue growth by implementing a targeted marketing strategy that attracted increased business for GardaWorld Security Company during the fiscal year 2018/2019.
• Introduce creating, analyzing, and optimizing direct online marketing campaigns, specifically on platforms like Facebook and Instagram.
• Developed a comprehensive training program for all sales team members across the company.

May-August 2013: Researcher: Assessment and Evaluation of Ownership of Farms above 50 acres in Tanzania mainland 2013 for Ministry of Lands and Human Settlement Development under Department of Economics, University of Dar es Salaam 

Description: The assignment involved collection of data countrywide concerning ownership of farms exceeding 50 acres among various categories of investors, assessing development of such farms and validity of ownership
Responsibilities: Collecting secondary data on farms, conducting interviews with farm owners and Local Government Authorities (LGAs), data entry, Data Analysis, conducting focused group discussions (FGDs) in communities.

June-July 2013: Researcher: Assessment of Financing Gap of Rural Water Supply and Sanitation Programme Under Big Results Now (2013/14 Financial Year) for Ministry of Water under Department of Economics (DOE), University of Dar es Salaam
Description: The assignment required the consultant (DOE) to collect and analyze data from Local Government Authorities on implementation of Rural Water Sector Development Programme and establish financial requirements for successful implementation of water projects under the National initiative, Big Results Now (BRN)
Responsibilities: Data collection and compilation, interviewing Local Government leaders, Interviewing Ministry of Water Staff, collection of secondary data from donor partners i.e. DFID, World Bank and JICA, Data Analysis and Report Writing

2006- 2007: Faculty Services Associate at Kalamazoo Valley Community College- Kalamazoo,Michigan
Responsibilities: Provide administrative support to full-time faculty, adjunct faculty, and staff. Provide Customer Service to students and guests at the university. Telephone Coverage. Complete Projects