VANESSA MICHAEL NGOMUO
Dar es Salaam
Summary
Dynamic Associate Program Manager at the Tanzania Student Achievement Foundation (TanSAF) with a strong focus on enhancing program performance and driving student success. Skilled in planning, scheduling, and problem-solving, with a proven ability to make strategic decisions that deliver results. Proficient in MS Office, leveraging tools to streamline operations and boost efficiency. Adept at building strong relationships, adapting to new challenges, and committed to creating meaningful impact through every project.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate Program Manager
Tanzania Student Achievement Foundation (TanSAF)
Dar es Salaam
08.2021 - Current
- Support on consultation, application, and study support for high-achieving, low-income students.
- Support students regarding their plans to study at North American universities, instruction for application documents, and the university application procedure, etc.
- Duties on the management of college boot camps, preparation for the boot camps, curriculum development, scheduling, and daily consultation together with other staff.
- Duties on the recruitment of TanSAF cohorts, both junior interns and senior cohorts, include assessment for interviews in late January and mid-June, as well as the arrangement and conducting of interviews.
- Duties on networking. Making connections with secondary schools and relevant foundations that have the potential to collaborate in terms of student selection, internships, community service, professional opportunities, and lessons for students.
- Duties on the TanSAF Internship Program (recruitment, job arrangement, supervising interns). The application process, the document review process, the recruitment interview, and managing interns.
- Other related duties on TanSAF relations with other NGOs under the HALI Network include collaborating and supporting HALI members, attending HALI training, networking, and providing administrative support, etc.
Student Counselor
Study Beyond Borders (SBB)
Dar es Salaam
08.2022 - Current
- College and university application guidance.
- Career counseling and one-on-one tutoring.
- Scholarship information and applications.
- Visa guidance and application.
- Information on accommodation and flights.
Sales Consultant
SimbaNET Tanzania Ltd
Dar es Salaam
05.2022 - 08.2022
- Generating leads and maintaining client records.
- Visiting clients and potential clients to evaluate needs, or promote products and services.
- Negotiating all contracts with prospective clients, and preparing and submitting sales contracts for orders.
- Conducted sales presentations, and provided clear, accurate quotes, and estimates to prospective clients.
- Provided clear, accurate pricing information to customers regarding specific products.
- Collaborated with the marketing team to drive conversions through campaigns and client referrals.
- Listened to customer needs to identify and recommend best products and services.
- Generated daily reports on sales activities for management review.
Production Supervisor
CI Group Marketing Solutions
Dar es Salaam
10.2021 - 07.2022
- Ensured manufacturing strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery target and which enables competition and effectiveness.
- Conducting daily morning meetings with all HOD's.
- Evaluated challenges to business operations and take actions to mitigate risks and develop opportunities.
- Initiated and developed creative and innovative manufacturing processes.
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Estimated costs, generated reports, and maintained detailed records.
Sales Representative
Techzanite Consultants Ltd
Dar es Salaam
01.2021 - 07.2021
- Generating leads.
- Meeting or exceeding sales goals.
- Negotiating all contracts with prospective clients.
- Giving sales presentation to various of prospective clients.
- Maintaining Sales floor appearance.
- Used consultative sales approach to understand and meet customer needs.
- Built lasting relationships with clients through customer service interactions.
- Resolved customer concerns promptly to maintain satisfaction.
Customer Service Representative
Tanzania Telecommunications Company Limited (TTCL)
Dar es Salaam
03.2020 - 08.2020
- Receiving customers and ushering various guest.
- Registering of sim cards for new customers, recharging them and subscribing them to their appropriate package plan e.g., Student's bundles and workers bundles.
- Receiving customer calls and reporting faulty fixed lines to technical team.
- Personnel for fixed faults and conduct follow ups until faults are resolved.
- Managed high-volume customer queries simultaneously through effective multitasking.
Intern
Tanzania Revenue Authority (TRA)
Dar Es Salaam
06.2018 - 06.2019
- Identified needs of customers promptly and efficiently.
- Helped maintain applicant tracking systems and recruiting metrics.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Prepared reports summarizing project progress and results for management review.
- Maintained positive working relationship with fellow staff and management.
Education
Bachelor of Business Administration - International Business
St. Lawrence University
Kampala Uganda11.2019
Skills
- Program performance analysis
- Scheduling and planning
- Decision-making
- Flexible and adaptable
- Problem-solving
- MS office applications
Certification
- Certificate of Participation (Edith Cowan University Australia), reflecting a dedication to enhancing expertise. - May 2024
- Certificate of Participation (Deakin University and College Australia), demonstrating commitment to professional development and acquiring new skills. - October 2022
- Certificate of Participation (HALI Indaba), Annual gathering of non-profit organizations and schools united in one mission to support high-achieving, low-income students from across Africa in their search for a quality tertiary education. - September 2022
REFERENCES
Moussa Youssuf Mattaka.
Director & College Counselor at Study Beyond Borders (SBB).
P.O. BOX 23134, Dar es Salaam.
Telephone Number: +255 714 252 540.
Email Address: mmattaka@sbb.co.tz
Mathew Theophilo Kanza.
IS auditor at National Audit Office of Tanzania.
P.O.Box 950, Dodoma.
Telephone Number: +255 652 498 798.
Email Address: mathew.kanza@nao.go. tz
Modest Byarushengo.
Managing Director at ERMO.
P.O.Box 79672, Dar es Salaam.
Telephone Number: +255 764 332 833.
Email: byarushengo@ermo.co.tz
Timeline
Student Counselor
Study Beyond Borders (SBB)
08.2022 - Current
Sales Consultant
SimbaNET Tanzania Ltd
05.2022 - 08.2022
Production Supervisor
CI Group Marketing Solutions
10.2021 - 07.2022
Associate Program Manager
Tanzania Student Achievement Foundation (TanSAF)
08.2021 - Current
Sales Representative
Techzanite Consultants Ltd
01.2021 - 07.2021
Customer Service Representative
Tanzania Telecommunications Company Limited (TTCL)
03.2020 - 08.2020
Intern
Tanzania Revenue Authority (TRA)
06.2018 - 06.2019
- Certificate of Participation (Edith Cowan University Australia), reflecting a dedication to enhancing expertise. - May 2024
- Certificate of Participation (Deakin University and College Australia), demonstrating commitment to professional development and acquiring new skills. - October 2022
- Certificate of Participation (HALI Indaba), Annual gathering of non-profit organizations and schools united in one mission to support high-achieving, low-income students from across Africa in their search for a quality tertiary education. - September 2022
Bachelor of Business Administration - International Business
St. Lawrence University
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