Vanessa Kassele
Dar Es Salaam
Summary
Results-driven Trainer known for high productivity and efficient task completion. Specialize in curriculum development, employee engagement strategies, and performance improvement techniques. Excel in communication, leadership, and adaptability, ensuring successful training outcomes and enhanced team performance.
Overview
5
5
years of professional experience
Work History
Emirates TRC Trainer
Swissport tanzania plc
Dar Es Salaam, Tanzania
10.2024 - Current
- Managed multiple trainings simultaneously while adhering to tight deadlines.
- Maintained up-to-date knowledge of industry trends and best practices.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Explained goals and expectations required of trainees.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Scheduled classes based on availability of classrooms, equipment or instructors.
Planetaire LC 01 Trainer
Swissport tanzania plc
Dar Es Salaam, Tanzania
04.2024 - Current
- Managed multiple trainings simultaneously while adhering to tight deadlines.
- Maintained up-to-date knowledge of industry trends and best practices.
- Documented all training activities including attendance records, feedback forms, surveys.
- Adapted teaching methods according to the needs of individual learners or groups.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Explained goals and expectations required of trainees.
- Resolved any issues raised by participants during the training session in a timely manner.
Emirates Clc Trainer
Swissport tanzania,plc
Dar Es Salaam, Tanzania
08.2022 - Current
- Managed multiple trainings simultaneously while adhering to tight deadlines.
- Maintained up-to-date knowledge of industry trends and best practices.
- Trained loadcontrol staffs on Emirates fleets as per emirates ground handling manual and procedures.
- Resolved any issues raised by participants during the training session in a timely manner.
- Adapted teaching methods according to the needs of individual learners or groups.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Documented all training activities including attendance records, feedback forms, surveys.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Explained goals and expectations required of trainees.
- Provided feedback on employee performance based on observed results during training sessions.
Flight Operations Officer
Swissport tanzania plc
Dar Es Salaam, Tanzania
01.2020 - Current
- Ensured that all passengers were safely loaded onto aircraft prior to takeoff.
- Communicated regularly with other departments at the airline about upcoming flights and schedules.
- Communicated regularly with customers regarding order status updates.
- Assisted with the loading, unloading, and transportation of hazardous materials.
- Ensured that all cargo was properly secured before being loaded onto aircrafts or other means of transportations.
- Ensured accuracy of all data entered into the system by verifying it against actual physical counts on board the aircraft.
- Performed pre-flight planning and weight and balance calculations for aircraft.
- Communicated with crew members regarding load control procedures and policies.
- Inspected the loading process to verify that safety regulations were met.
- Ensured proper coordination between various departments such as Cargo Handling, Ground Operations, Load Planning, for efficient operations.
- Worked closely with airline dispatchers during flight departures and arrivals to ensure timely completion of loading process.
- Coordinated loading of cargo, baggage, mail, freight, passengers, and fuel to ensure optimal aircraft performance.
- Assisted in providing guidance to new employees on load control processes and procedures.
- Responded promptly to inquiries from customers regarding their shipments or any other matters related to load control activities.
- Monitored flight progress and ensured compliance with air traffic control requirements.
- Provided support in resolving issues associated with passenger loads including overbooking situations.
Education
Flight Dispatch Course - Flight Dispatch
Swissport Aviation Collage
Dar Es Salaam11-2019
French Course
Alliance Francaise
Dar Es Salaam11-2019
English Course
British Council
Dar Es Salaam06-2019
High School Diploma -
St Theresa of The Child Jesus Secondary School
Arusha05-2018
Secondary Education
St Theresa of The Child Jesus Secondary School
Arusha10-2015
Primary Education
Imani Primary And Nursery School
Arusha11-2011
Skills
- Classroom oversight
- Creative problem solving
- Remote learning
- Interpersonal communication
- Train-the-trainer
- Clear verbal communication
- Planning and coordination
- Consistent approach
- Public speaking
- Cross-functional coordination
- Stress tolerance
- Documentation management
- Aircraft weight management
- Communication proficiency
- Decision-making capacity
- Load planning expertise
- Flight safety prioritization
- Weight and balance management
- Loading instruction drafting
- Fuel weight calculations
- Efficient decision-making
- Performance monitoring
- Ground handling coordination
- Strong analytical mind
- Customer service
- PPE use
- Team management
- Problem-solving
- Critical thinking
- Attention to detail
- Supervision and leadership
- Organization and time management
Languages
Swahili
First Language
English
Proficient
C2
French
Beginner
A1
Hobbies
- Swimming
- Reading
- Watching movies
- Adventure
- Cooking
- Music listening
Timeline
Emirates TRC Trainer
Swissport tanzania plc
10.2024 - Current
Planetaire LC 01 Trainer
Swissport tanzania plc
04.2024 - Current
Emirates Clc Trainer
Swissport tanzania,plc
08.2022 - Current
Flight Operations Officer
Swissport tanzania plc
01.2020 - Current
Flight Dispatch Course - Flight Dispatch
Swissport Aviation Collage
French Course
Alliance Francaise
English Course
British Council
High School Diploma -
St Theresa of The Child Jesus Secondary School
Secondary Education
St Theresa of The Child Jesus Secondary School
Primary Education
Imani Primary And Nursery School