Twalib Twalib
Dodoma
Summary
Results-driven food service professional with experience in restaurant and hospitality industry. Possesses proven ability to lead teams, manage operations and develop staff. Expertly resolves customer issues, multitasks and solves problems.
Overview
5
5
years of professional experience
Work History
Server Supervisor
AKO Catering
02.2018 - 08.2023
- Observe participants and provided corrective measures for skill improvement.
- Educate servers on responsible service protocols.
- Buses and reset tables to keep dining room and work areas clean.
- Arrange and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Inspect dishes and utensils for cleanliness.
- Enhanced customer satisfaction by providing efficient and friendly service to guests.
Education
Master of Arts - Project Planning, Monitoring And Evaluation
Institute of Rural Development Planning
Dodoma, Tanzania09.2019
Skills
- Preventive Maintenance
- Welcoming Customers
- Theft Procedures Establishment
- Maintain Records
- Food Delivery Oversight
- Billing and Payment Processing
- Server Management
- Data Entry Software
- Task Delegation
- Dining Room Management
- Timesheet Organization
Timeline
Server Supervisor
AKO Catering
02.2018 - 08.2023
Master of Arts - Project Planning, Monitoring And Evaluation
Institute of Rural Development Planning
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