Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Triana Higuera Moreno

Paje

Summary

Dedicated person in whatever task I have. I am a fast learner and always willing to partnering with coworkers.

Strengths in building and maintaining relationships with people, therefore very beneficial for customer service and guest relations.

Organized, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



Overview

10
10
years of professional experience

Work History

General Manager

DejaBlue Paje
04.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Interacted well with customers to build connections and nurture relationships.

Communication and Reservation Manager

ZANREEF Company
11.2022 - 12.2023
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Provided customers with information about availability and pricing.
  • Handled billing information over phone.
  • Investigated and identified alternative accommodation solutions for customers to provide superior customer service.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Monitored customer reviews and feedback to maintain satisfaction and provide superior customer service.
  • Worked closely with front desk to achieve full occupancy of property.
  • Informed clients of essential travel information, such as travel times, transportation connections, medical, and visa requirements to facilitate quality service.

Teacher

DNS The Necessary Teacher Traning College
09.2017 - 05.2021
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.

General Manager

LIDEHIBERBAR
10.2013 - 08.2017
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Bachelor of Science - ALTERNATIVE PEDAGOGY

DNS The Necessary Teacher Training College
DENMARK
09.2017

Skills

  • Workflow Planning
  • Schedule Management
  • Employee Scheduling
  • Time Management
  • Bilingual
  • Leadership and Team Building
  • Problem Resolution
  • Customer Relations
  • Motivation
  • Consistently Meet Goals
  • Efficient Multi-Tasker
  • Fast learner

Languages

Spanish, English
Native language
Portuguese
Advanced
C1
French
Elementary
A2

Timeline

General Manager

DejaBlue Paje
04.2023 - Current

Communication and Reservation Manager

ZANREEF Company
11.2022 - 12.2023

Teacher

DNS The Necessary Teacher Traning College
09.2017 - 05.2021

General Manager

LIDEHIBERBAR
10.2013 - 08.2017

Bachelor of Science - ALTERNATIVE PEDAGOGY

DNS The Necessary Teacher Training College

Similar Profiles

CREATE PROFILE
Triana Higuera Moreno