THOMPSON M BURIRO
Dar Es Salaam
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
8
8
years of professional experience
Work History
Retail Store Manager
Gsm Home
10.2022 - 06.2023
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Retail Store Supervisor
Gsm Home
01.2020 - 09.2022
- Achieved financial objectives by preparing budgets, scheduling expenditures, and analyzing variances.
- Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
- Conducted inventory analysis to determine optimal stock levels.
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
Retail Delivery Coordinator
Danube Home
02.2019 - 10.2019
- Obtained product specifications along with delivery address, date and contact information.
- Prepared delivery loads for shipment by overseeing teams, checking containers, and coordinating pickups.
- Managed, transmitted and filed delivery paperwork.
- Scheduled deliveries, monitored progress and communicated updates to customers.
Sales Associate
Danube Home
12.2016 - 01.2019
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Documentation Officer
Spice Visa
06.2016 - 11.2016
- Assisted compliance officer to gather necessary documentation for new account applications.
- Identified audit parameters to comply with quality standards.
- Collaborated with quality assurance team to comply with regulatory requirements.
- Completed bi-weekly payroll for Number employees.
Salesperson
Orca Deco
02.2015 - 06.2016
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Education
Diploma - Tourism And Hospitality Management
JOSIAH KIBIRA UNIVERSITY COLLEGE
Bukoba05.2014
Skills
- Goal Setting
- Store Opening and Closing
- Performance Monitoring
- Cost Control
Timeline
Retail Store Manager
Gsm Home
10.2022 - 06.2023
Retail Store Supervisor
Gsm Home
01.2020 - 09.2022
Retail Delivery Coordinator
Danube Home
02.2019 - 10.2019
Sales Associate
Danube Home
12.2016 - 01.2019
Documentation Officer
Spice Visa
06.2016 - 11.2016
Salesperson
Orca Deco
02.2015 - 06.2016
Diploma - Tourism And Hospitality Management
JOSIAH KIBIRA UNIVERSITY COLLEGE
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